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AI customer service

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一键直达

AI customer service

One-click Direct (Cohere.io) is a tool for customer service scenarios, mainly providing two capabilities: first, it enables visual collaborative browsing (cobrowsing) without downloading or installation, allowing customer service agents to intuitively guide customers through operations via phone or online chat; second, it can use help center content to train a bot for automated responses. The materials currently available for this tool are relatively limited; specific feature details, pricing methods, supported platforms, and usage steps are not yet provided.

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Shopify App Store

AI customer service

Browsebuddy is an AI chatbot app for Shopify stores, designed to enhance customer support and the shopping experience. It can provide instant assistance 24/7, learn the store's product and order information, automatically handle inquiries, give personalized product recommendations, and track order status. The app provides a customer analytics dashboard, supports real-time messaging, behavior tracking, automatic replies, product recommendations, welcome messages, chat assignment, and comparison tools, and supports dozens of languages. The store offers multiple plans divided by message volume, number of products, and support level, with fees in USD, billed every 30 days.

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Social Intents

AI customer service

Social Intents is an AI customer support platform that brings website chat, WhatsApp, SMS, Messenger, and email together into one unified inbox. AI agents automatically answer routine questions, qualify leads, and provide support, and when human intervention is needed, team members can take over the conversation directly from the Microsoft Teams, Slack, or Google Chat they use every day. The platform has built-in help desk functionality that can turn conversations into tickets with support for status tracking, assignment, and email follow-up; its AI Actions capability allows agents to perform actions such as looking up orders, scheduling meetings, and updating systems. Users can train AI agents by entering a website URL or uploading PDFs and help documents, and can choose ChatGPT, Claude, or Gemini models. The platform supports more than 80 languages and provides analytics such as conversation resolution rate, response time, and sentiment rating. It is suitable for industries such as e-commerce, technology, higher education, and professional services. It offers free sign-up and a 14-day full-feature trial with no credit card required.

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Watermelon

AI customer service

Watermelon is an AI customer service platform developed in the Netherlands that automatically handles repetitive customer inquiries through AI Agents. The platform trains AI based on the company's own knowledge and help articles, and can connect to systems such as Shopify, Salesforce, and Magento 2 to perform specific actions (such as checking orders and handling appointments). It supports unified omnichannel access across chat, email, phone, and social messages, and teams can take over conversations at any time in a shared inbox and view the full context. Data is hosted on EU servers, complies with GDPR, is ISO 27001 certified, and customer data is not used to train external AI models.

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WebDB

AI customer service

This material introduces information about downloading and using the BC.Game cryptocurrency gambling platform app, covering Android APK installation, adding the iOS web app (PWA), access methods via PC browsers or emulators, the registration and login process, the VIP rebate system, games and payment methods, the provably fair mechanism, licensing compliance, and customer support. The material shows that BC.Game launched in 2017 and holds a license issued by the government of Anjouan (Union of the Comoros) (number ALSI-202410011-FI1), with the operator being Twocent Technology Limited, registered in Belize. The platform offers more than 7,000 slot machines and games from 72 providers, supports 96 cryptocurrencies and fiat payment methods, and provides zero-fee cryptocurrency withdrawals for Platinum I and above. Please note: this material itself is an app description for a gambling platform and is not directly related to AI tools, and gambling activities are restricted or prohibited in some jurisdictions, so local laws and regulations should be confirmed before use.

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ACEPAL

AI customer service

ACEPAL is an intelligent AI chatbot platform for enterprise customer service, helping websites automatically handle customer inquiries, capture and qualify leads around the clock, and improve customer satisfaction. It supports context-aware multi-turn conversations, answers frequently asked questions based on an enterprise knowledge base, intelligent search, appointment scheduling and calendar management, and provides visual dashboards such as conversation analytics and performance reports. Its pricing uses a modular one-time fee model, allowing you to select components such as the basic chatbot, search, appointments, analytics, and management as needed; it also offers customized end-to-end solutions. The official website states that it provides customers with a free trial and consultation.

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Activate Deal

AI customer service

Thoughtly is a customer service automation tool that uses AI voice agents to automatically handle calls, launch SMS marketing campaigns, and sync CRM data in real time. It is currently offering a lifetime access deal on AppSumo. Users can use it to build customizable AI call flows covering scenarios such as customer support, sales, and appointments, and through the built-in Genius knowledge base feature, AI agents can extract accurate information from enterprise databases to enhance responses. The platform also provides SMS engagement and call analytics reports, helping teams manage voice and text customer communications in one interface.

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Agent4

AI customer service

Agent4 (product name Revmo) is a conversational AI customer service platform for multi-location businesses. It can automatically answer every call across voice, SMS, and chat channels, remember each customer's interaction history, and complete full workflows such as placing orders, reservations, and appointment scheduling, while integrating with a company's existing systems. The product emphasizes "memory" capabilities and claims it can accumulate value over time, making it suitable for multi-location businesses in industries such as food service, retail, automotive services, and healthcare. The materials do not provide specific fee or pricing information.

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Auralis AI

AI customer service

Auralis AI is a helpdesk AI tool for commercial, retail, and office technology dealers, designed to automatically resolve customer inquiries in systems such as e-automate. It is officially stated to automatically resolve up to 75% of inquiries, covering channels such as chat, voice, and email, and to transition smoothly when human intervention is needed. The tool can integrate with more than 500 existing tools and systems, offers a 30-day risk-free pilot, and maintains human involvement throughout. More than 500,000 inquiries have already been resolved, and customer feedback shows improvements in ticket resolution rates, team productivity, and cost-effectiveness.

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Endorsed.ai

AI customer service

Endorsed.ai is a recruitment security platform designed to detect recruitment fraud in applicant tracking systems (ATS). It requires no additional steps from recruiters or candidates and can be integrated directly into existing ATSs. The platform evaluates hundreds of fraud signals, claims a fraud detection accuracy rate of over 96%, and helps recruitment teams save time and reduce fake interviews. It offers features such as the FraudShield Chrome extension, two-way ATS sync, fraud analytics, AI applicant review, and focuses on compliance (GDPR, CCPA, SOC 2 Type II, etc.).

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Relaticle

AI customer service

Relaticle is an open-source, self-hostable CRM (Customer Relationship Management) system built around the idea of "designed for humans and AI to work together." It includes a built-in AI assistant, Rela, which can query and modify CRM data through conversation, and supports connecting external AI agents such as Claude and ChatGPT, allowing agents and teams to collaborate on the same customer records. The official emphasis is on unlimited users and free self-hosting, under the AGPL-3.0 open-source license, with support for Docker self-hosting, a REST API, and the MCP protocol for connecting AI agents.

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