The English introduction is being prepared.
zendesk
Customer service software company offering cloud-based customer service and employee service solutions.
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AI customer serviceOne-click Direct (Cohere.io) is a tool for customer service scenarios, mainly providing two capabilities: first, it enables visual collaborative browsing (cobrowsing) without downloading or installation, allowing customer service agents to intuitively guide customers through operations via phone or online chat; second, it can use help center content to train a bot for automated responses. The materials currently available for this tool are relatively limited; specific feature details, pricing methods, supported platforms, and usage steps are not yet provided.
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