CustomGPT.ai is a no-code AI agent building platform for enterprises, whose core purpose is to enable enterprises to create customized ChatGPT-style chatbots based on their own content, for customer service and employee efficiency improvement.
Main capabilities:
- No-code building: Without writing code, create a customized AI agent in about 2 minutes by uploading documents or entering a website.
- Anti-hallucination technology: The platform claims to rank first in accuracy and anti-hallucination, ensuring that answers are always based on enterprise data and include citation links pointing to sources.
- Data integration: Supports more than 1,400 document types, as well as more than 100 integrations such as Google Drive, HubSpot, Notion, Shopify, Wix, etc., and can synchronize in real time from multiple data sources.
- Deployment methods: Provides out-of-the-box widgets that can be embedded in websites, used as LiveChat, or integrated into systems via API.
- Multilingual: Supports 92 languages, including Chinese, English, Spanish, French, German, Japanese, Korean, etc.
- Brand customization: AI agents can be personalized with enterprise logos, backgrounds, and other elements; Premium and Enterprise plans can remove the CustomGPT.ai branding.
How to use:
- Connect data: Upload documents (PDF, Microsoft Office, Google Docs, etc.) through the platform interface, or provide a website sitemap to index the entire website content, or mix multiple data sources.
- Deploy: Deploy to the desired location with one click, such as website embedding, LiveChat, or API.
Applicable scenarios:
- Customer service: Provide personalized and accurate answers based on enterprise products, services, and customer information.
- Employee efficiency: Help employees quickly obtain information from internal knowledge bases and documents.
- Enterprise-grade AI assistants: Suitable for enterprises that want to deploy governed AI assistants.
Limitations and notes:
- The platform explicitly states that it will not use user data to train any large language models or AI, and data is protected by SOC2 Type 2 and GDPR compliance.
- Pricing: Standard $99/month (10 agents, 5,000 documents each, 60 million words of content, 1,000 queries per month); Premium $499/month (25 agents, 20,000 documents each, 300 million words of storage, 5,000 queries per month); Enterprise is custom pricing, requires an annual commitment, and supports service orders and purchase orders.
- The platform claims to be trusted by 10,000+ organizations worldwide, but specific results vary depending on usage.
- Some advanced features (such as removing branding) are limited to Premium and Enterprise plans.
