HeyZinc is a conversational sales tool for founder-led teams, with the core goal of enabling website visitors to start a conversation with the team the moment they arrive, rather than filling out a form or waiting for an appointment. It interacts with visitors through both chat and voice, automatically handles initial communication and intent qualification, and proactively notifies founders or sales representatives to step in when a buyer shows purchase intent, thereby shortening the path from visitor to deal.
Main capabilities
- Real-time conversations: After visitors arrive on the website, they can immediately interact with the AI agent via chat or voice, without filling out a form or waiting for a demo booking.
- Intent detection and qualification: The system records every visitor action, filters visitors based on preset high-intent criteria, triggers automatic replies, qualifies intent, and sends alerts when high-value users appear.
- Real-time visitor tracking: Provides real-time statistics and analytics, and can segment visitor activity by country, intent, and visit frequency.
- Proactive notifications and takeover: When key behaviors such as a visitor viewing pricing occur, Zinc notices and may directly call the founder to prompt timely intervention, take over the conversation, and move the deal forward.
- Conversation context retention: Fully preserves conversation history to ensure every reply is relevant, accurate, and on topic.
- Tool integrations: Can send qualified leads to CRM, workflows, and internal systems, reducing manual copy-paste; most functions can be integrated via API webhooks, and if a tool is not yet supported, you can contact the team for custom development.
- Time rules and escalation: You can set working hours, escalation, and takeover rules, letting the AI handle the first round of conversation while the team joins at the right time.
- Multi-platform support: Provides companion apps for mobile, desktop, and tablet, supporting Android, iOS, Windows, macOS, and Linux.
How to use
- Create a widget: Create your own chat widget in minutes and start interacting with visitors immediately.
- Track real-time visitors: View real-time statistics and analytics to understand visitor activity.
- Define high-intent criteria: Set filters, automatic replies, and intent qualification rules to identify high-value users.
- Take over at the right time: When the time is right, Zinc sends an alert, and the founder or sales representative can step in and take over the conversation.
- Connect tools: Send qualified leads to CRM and internal systems for automated follow-up.
Use cases
- Founder-led startup teams: Want to talk directly with users, understand customers' real needs, and quickly advance sales.
- Teams that need to qualify high-intent buyers: Through the intent detection engine, only engage in deeper communication with visitors who are genuinely interested.
- Teams that want to reduce forms and appointment waiting: Letvisitors start a conversation upon arrival, avoiding losing potential customers due to forms.
- Teams that need coverage across time zones or outside working hours: Through rule settings, let the AI handle the first round of conversation and have the team join at the appropriate time.
Limitations and notes
- On pricing, the Starter plan is $19 per month (original price $39), offers a free trial, and can be canceled at any time; the Scaling plan is for higher-usage teams, includes all Starter features, and provides higher usage limits, advanced analytics reports, intent detection, priority support, and support for up to 5 team members. Specific prices and features may change; please refer to the official website.
- Bot traffic and crawlers are automatically filtered and will not send notifications.
- It can also be used when the product is not yet ready, by talking with customers to understand what to build next.
- The AI can handle the first round of conversation and gather context, but it can also be operated fully manually without relying on AI.
- Some integrations may need to be implemented via API webhooks; if not yet supported, you can contact the team for customization.
- Other features, platforms, or effects not mentioned in the materials are not yet provided.
