Vital AI is an AI agency based in Stockholm, Sweden, positioned as helping companies use AI to complete business transformation. Its official materials show that it is an OpenAI Select Partner and a certified Lovable Expert, mainly targeting Swedish companies, and claims it can help companies save 60% to 85% of costs on manual processes, covering everything from sales and customer service to operations.
Main capabilities and services
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Website building: deliver a mobile-adapted website within one week, including quote forms, operations and maintenance, and domain, and customers can get a free proposal before deciding.
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ChatGPT visibility: measure how often a company is mentioned by ChatGPT and Perplexity, and find ways to increase the number of mentions, helping companies gain exposure in AI search.
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Automation and AI agents: build AI solutions that eliminate manual work in sales, customer service, and administration, and integrate with a company's existing systems. The official emphasis is that "existing tools are kept, AI makes them smarter," without introducing new systems, migrating data, or starting over.
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Subscription-based AI department: provide ongoing help, including tool selection, automation setup, and team AI training, with monthly strategic reviews.
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Fortnox access to ChatGPT and Claude: can directly query company accounting in AI assistants, with read-only permissions by default, and data stays in the EU.
Service model and process
Vital AI uses fixed prices and clear deliverables. The official description divides going from zero AI to full automation into three steps: Step one, a free 20-minute consultation to understand the company's processes, time-consuming steps, and where AI can play a role, and give specific next-step recommendations, with no cost and no commitment; step two, implement a priority AI solution on a small scale to demonstrate measurable ROI, so customers see results before committing; step three, systematically roll out AI across sales, customer service, marketing, and operations, so the company operates in a completely new way.
Subscription services are divided into different tiers, and the official listing includes the following:
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Basic tier: 30-minute strategy review to determine priorities; a specific AI plan for the next month; expert assistance in selecting from hundreds of tools; setting up and deploying tools on your behalf; simple automation that saves time; team usage training; email support with replies within 48 hours; customer portal access.
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Advanced tier: 1-hour strategy meeting to clarify goals, results, and next steps; assess what is working and what needs to be replaced; continuously recommend new tools and methods; build automation on your behalf; implement AI tools adapted to the company; optimize existingThere is a process; monthly team retrospectives introducing new tools and working methods; custom guides and instructions; email support with replies within 24 hours; a client portal with a project overview.
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Advanced tier: a 1-hour strategy meeting plus quarterly reviews (including ROI retrospectives); a rolling 3-month AI roadmap; measuring and following up on AI initiatives; dedicated build projects, not just consulting; more parallel automations and integrations; ongoing maintenance and optimization of what has been built; regular internal AI training for the whole team; custom guides and SOPs; email support with replies within 4 hours (business hours); a client portal with a full project overview and monthly reports.
Built cases
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Clean Drinks Instagram community: an AI-driven system that automatically handles DM replies and comment management for more than 80,000 followers, driving engagement in real time, running around the clock, with an accompanying ad film showing how it works in practice.
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Beyond Taste - FieldlyCRM: a custom CRM system for field sales, integrated with Fortnox and Google Cloud, centrally automating the management of orders, logistics, route planning, and daily operational activities.
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RAG agent: an AI agent based on retrieval-augmented generation (RAG), serving as an organization's central assistant, integrated with calendar, Gmail, and internal databases, handling bookings, communication, and information retrieval in the same interface.
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Orbit (in development): an AI-driven B2B sales platform that automates the entire sales process, manages and advances all sales channels, autonomously books meetings and follows up on leads, and runs around the clock.
Applicable scenarios and limitations
Vital AI is suitable for Swedish companies that want to use AI to reduce manual processes, improve ChatGPT visibility, build websites, or set up automations and AI agents, especially companies that already have systems and do not want to replace them. The official emphasis is on fixed prices, clear deliverables, and validating ROI before scaling. Regarding limitations, the official materials do not provide details such as specific prices, contract terms, refund policies, supported language scope, or service geographic restrictions; this information is not currently available.
