Pidgy is an AI email assistant for Outlook and Gmail, officially positioned as an "Inbox Agent." It is aimed at users who receive a large volume of email every day and find it hard to tell what is urgent from what is not; its goal is to help users spend less time reading email and focus their energy on truly important work.
Purpose and Positioning The core problem Pidgy addresses is this: hundreds of emails pour in every day, only a few truly matter, yet they often get buried. Pidgy reads every incoming email, sorts it by priority, provides a clear plan of action, and handles on your behalf the parts you do not want to deal with yourself. The official materials emphasize that it "will not send emails for you"—every reply requires you to click send.
Main Capabilities
- Inbox triage: Pidgy reads every email and files it by nature into categories such as "waiting for your reply," "waiting for others to reply," "needs action," and "blocked"; sales, meeting, and collaboration emails are sorted into their own channels with labels and counts, so you can see an overview before opening any email.
- Automatic to-dos: Pidgy reads emails, sorts them by priority, places action items into a task list, and some to-dos can be automatically delegated to team members.
- Drafting replies: Pidgy learns your tone from your sent emails and automatically generates send-ready drafts in a chosen style (professional, friendly, direct); you can also type a few words and have Pidgy expand them, then edit within the email and send.
- Instant Q&A: You can ask Pidgy questions (for example, "Has the Acme contract been signed?"), and Pidgy will find the confirmation email, link related documents, and suggest delegating the follow-up to a colleague.
- Automatic CRM: Every contact has a page automatically maintained by Pidgy, showing both parties' response speeds, pending items, all threads and attachments, and a one-line summary before a call—no need to fill in a CRM by hand.
- Calendar planning: Tasks from your inbox land in calendar blocks, and you can drag to schedule time, choose duration, and set reminders, all within Pidgy.
How to Use It After you connect your mailbox, Pidgy first reads your inbox (officially said to take about five minutes), and then it is ready to use. You can sign in with Google, Microsoft 365, or another email provider. In addition to the web app, Pidgy offers a Chrome extension that can embed views such as tasks, contacts, and drafts into the Gmail sidebar; on Outlook or any IMAP mailbox, the same views are located in the Pidgy portal. The official site also provides a set of free mini-tool pages where users can paste content to use a singleClick features, no account required, pasted content is not stored, can be run ten times per day.
Use cases The officially listed target users are people whose work mainly happens in their inbox: founders, partners, consultants, accountants, lawyers, consultants, and operations staff whose email volume exceeds their processing capacity. Typical scenarios include: quickly finding the few emails that need you when facing a large backlog on Monday morning; tracking replies you owe and responses you are waiting for; handling stalled email threads and drafting follow-ups; quickly getting up to speed on a contact's history before a call; and scheduling tasks from emails into the week's calendar.
Supported platforms and limits Pidgy supports Outlook, Gmail, and any standard IMAP mailbox, including self-hosted mailboxes and provider mailboxes (official examples include Fastmail, Zoho, Proton Bridge, OVH, and most hosting providers' mailboxes); users only need to provide the IMAP host and credentials once. Regarding data, the official statement is that emails are used only to provide the service, are not used to train models, and are not sold or shared with third parties; data transmission and storage are encrypted, GDPR-compliant, accounts and data can be deleted at any time, data residency is in the EU, and a complete DPA can be provided upon request. Pidgy will not automatically send emails without user confirmation; users can set rules (such as automatic receipt confirmations and automatic rejection of cold outreach), but any content still requires the user to click send before it leaves the account.
Pricing and trial The official information states that a free trial is available, the trial period is 7 days, and no credit card is required to start using it. Apart from the above information, specific pricing plans, feature differences between versions, and whether there are usage limits are not yet provided in the materials.
Other notes The official blog covers topics such as email management, inbox zero, GTD, and what work AI can and should retain in email processing. The official customer service email is hello@alkmist.ai.
