Shiwei Business Intelligence Agent is an agent-driven platform for full-network public opinion monitoring and analysis, launched by Shiwei Technology, a public opinion service provider that has been deeply engaged in the big data field for more than 12 years (the company was founded in 2014). Based on its self-developed big data platform "Ant Factory," it focuses on providing internet information mining services for enterprises.
【Main Capabilities】 The platform covers 100,000+ collection sources, spanning 10,000+ platforms including news media, social media, mainstream portal websites, forums, and blogs, and provides 24/7 uninterrupted real-time monitoring and negative sentiment early warning. Specific capabilities include: real-time monitoring of information related to enterprises across all network platforms, handling negative mentions before issues escalate and avoiding public opinion crises; targeted understanding of competitors' public opinion trends, including negative volume, brand promotion, new product launches, etc., to support competitive decision-making; monitoring changes in brand voice and favorability brought by crisis public relations and marketing activities, and quantifying implementation results; monitoring industry dynamics, laws and regulations, and industry policies, covering bidding information, user needs, legal risks, and supply chain information to help enterprises expand sales opportunities. It also provides manual public opinion screening, accurately distilling key public opinion and reporting it in real time, as well as customized analysis reports and insight features (automatically extracting top pain points and positive review keywords, and providing handling suggestions).
【How to Use】 Users can try it online for free through the official website. The platform supports keyword maintenance and monitoring topic modification, with unlimited number of keywords and topic modifications, and no total limit on backend report exports. It provides support from a professional manual analysis team for in-depth public opinion reports and reporting services, and supports customized enterprise public opinion portals to enable multi-department collaborative work.
【Applicable Scenarios】 It provides solutions according to brand growth stages: at the stage of low brand awareness, conduct advertising performance tracking, initial word-of-mouth analysis, and early risk screening; at the stage of established awareness, build a comprehensive risk defense system, deeply explore user word-of-mouth, and identify product optimization directions; at the industry benchmark stage, conduct macro industry public opinion trend analysis, strategic dynamic monitoring of competitors, and social responsibility issue management. It provides customized solutions for different industries, including full-lifecycle public opinion risk monitoring for the capital market (real-time early warning for six major risk nodes such as finance, executives, and information disclosure compliance), the new energy vehicle industry (tracking product quality, intelligent driving controversies, owner complaints, etc.), financial institutions (covering banks, securities firms, insurance, funds, etc.), and the cultural tourism industry (monitoring review platforms, social media, and media reports).
【Technical Support】 Based on the self-developed big data platform "Ant Factory," it has 10 years of deep cultivation in PB-level data processing capabilities, 1,300+ server nodes distributed globally, and PB-level storage and computing capabilities. It has served more than 26,000 enterprise customers across industries such as finance, real estate, automobiles, and consumer goods.
【Limitations】 The materials do not provide specific pricing, deployment methods, API interfaces and other technical details are not provided for now.