Incredible is an AI-based desktop automation application positioned as "an AI that executes tasks on your computer." It is not merely a chatbot that generates answers, but directly operates the user's computer—simulating clicks and typing in browsers, files, and various apps, just like the user themselves, to help complete repetitive work.
Purpose The core purpose of Incredible is to complete daily repetitive tasks on the computer on behalf of the user. Users hand tasks to it, and it completes the work in the places where the user would originally operate. Typical tasks listed by the company include: finding and contacting 50 vice presidents of product at fintech small and medium-sized enterprises and sending personalized introductions; reading 100 G2 reviews of competitors and summarizing user complaints; screening a folder containing 200 resumes according to a job posting; finding all receipts in this month's inbox and organizing them for accounting; finding conference speakers and inviting them to a dinner; turning a long email thread into a meeting arrangement including everyone. The common point of these tasks is that they involve repetitive operations across apps and pages.
Main capabilities
- Browser operations: Incredible uses websites like the user, clicking pages and filling out forms on sites where the user is already logged in.
- File processing: It can read and update spreadsheets and documents on the computer, reducing the work of manually copying numbers.
- App integration: More than 3,000 apps can connect directly to Incredible, and other apps that can be opened in a browser can also be used.
- Voice and text input: Hold the activation key to speak the request in natural language, or directly enter the task.
- Screen understanding: After activation, Incredible can see the page or document the user is currently facing, so the user can directly say "reply to this one" without specifying which email it is.
- Cross-app flow: It opens apps the user is already using and moves information between apps, eliminating copy and paste.
- Executing actions: It sends emails and fills out forms on behalf of the user, and informs the user after the task is completed.
- Reminder function: Tell Incredible what to pay attention to and when, and it will remind at that time, along with the details provided by the user.
- Control and confirmation: It asks the user before sending any content, the user can approve or modify first, and can stop Incredible at any time.
- Privacy protection: It only views the screen after the user activates Incredible; at other times the screen remains private.
How to use Incredible is a desktop application for macOS and Windows, and is available on both platforms. UseAfter downloading and installing, users issue tasks via the voice method of "press, speak, release" or by text input. The official workflow description is: hold the activation key and state the request (input is also possible), Incredible will see the current page or document and understand the context accordingly, then open the relevant app to perform the action, request confirmation before sending or submitting, and notify the user when complete. It also supports setting reminders, and reminders will include the details provided by the user.
Use cases The use cases officially given center on repetitive, cross-app workflows, such as sales lead research and CRM updates, competitor review analysis turned into content, resume screening and candidate outreach, invoice and receipt filing, meeting invitations and event follow-up, scheduling, and routine replies. In addition, teams at CellMark use Incredible in their daily work across offices in Sweden, France, and the United States, and Håkan Enhager, their Vice President of Global IT and Digital, provided usage feedback.
Efficiency explanation Officially, it is said that chatbots only write out answers, and users still need to enter the answers into each app themselves, whereas Incredible does it directly on their behalf. In some repetitive workflows across multiple domains, efficiency was measured at about 14 times that of using a chatbot (using a chatbot was 2 times), and it is noted that results vary by task.
Security and privacy According to the official description, Incredible has passed Sensiba's SOC 2 Type 2 audit, complies with GDPR, and does not train on user data; data is encrypted at rest and in transit; it has malicious code protection; and confidentiality agreements are signed with employees and partners. The Trust Center provides related documents. It also provides feedback on each response, a team usage dashboard, team support, a dedicated success team, priority support with an SLA, guidance for setting up the first tasks, and onboarding training for the whole team.
Limitations Currently, the materials do not provide specific details such as pricing, charging model, free trial policy, system version requirements for each platform, supported languages, or limits on the number of tasks or duration. This information is not yet available.
