I Need Leads is an AI-driven customer relationship management (CRM) platform for UK small and medium-sized enterprises, headquartered in London. The platform is designed to integrate CRM, AI chat agents, inbox, landing pages, and automation tools through a single login, helping businesses capture, nurture, and convert sales leads without using multiple subscription services.
Key capabilities include: CRM and contact management for centrally organizing contacts, companies, and deals; an AI chatbot builder that can deploy intelligent chatbots to a website in minutes; marketing automation supporting email campaigns, SMS blasts, and drip sequences; a sales pipeline providing visual drag-and-drop deal tracking; workflow automation that triggers actions based on contact behavior; document generation that automatically creates proposals and invoices; analytics and reporting providing real-time dashboards; and it also covers features such as social media management, Google Ads management, content marketing, and product roadmap. The platform also has built-in AI-driven lead scoring to help sales teams focus on the prospects most likely to convert. The drag-and-drop automation builder lets users create complex workflows without writing code.
In terms of usage, users access all tools through a single login, can deploy AI chatbots on their website for customer interaction and lead generation, manage the sales process with a visual pipeline, and set up automated workflows through the drag-and-drop builder. The platform integrates Stripe for seamless payment collection.
Pricing and use cases: Plans start at GBP 99 per month, billed on a rolling monthly basis, with no setup fee. The Starter plan covers contact management, deal tracking, and marketing automation. The AI Agents plan (GBP 799 per month) adds AI voice and chat agents and call coaching features. The AI SEO app is GBP 499 per month plus usage fees; fully managed on-site and off-site SEO starts at GBP 999 per month and requires a minimum three-month contract. The platform is suitable for small and medium-sized enterprises such as local service businesses, e-commerce brands, and growing agencies.
Limitations and compliance: The platform is GDPR-compliant, hosted on secure EU infrastructure, and uses AES-256 encryption, daily backups, and role-based access control. The above information is based on the provided official text; features, prices, or results not mentioned have not been provided at this time.
