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35,721 results · Page 154 of 993

Social Intents

AI customer service

Social Intents is an AI customer support platform that brings website chat, WhatsApp, SMS, Messenger, and email together into one unified inbox. AI agents automatically answer routine questions, qualify leads, and provide support, and when human intervention is needed, team members can take over the conversation directly from the Microsoft Teams, Slack, or Google Chat they use every day. The platform has built-in help desk functionality that can turn conversations into tickets with support for status tracking, assignment, and email follow-up; its AI Actions capability allows agents to perform actions such as looking up orders, scheduling meetings, and updating systems. Users can train AI agents by entering a website URL or uploading PDFs and help documents, and can choose ChatGPT, Claude, or Gemini models. The platform supports more than 80 languages and provides analytics such as conversation resolution rate, response time, and sentiment rating. It is suitable for industries such as e-commerce, technology, higher education, and professional services. It offers free sign-up and a 14-day full-feature trial with no credit card required.

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Spark

AI productivity

Spark is a cross-platform smart email client designed to help users take control of their inbox, filter out noise, and focus on important emails. It offers features such as Priority, Pin, and Group by Sender to highlight emails from important contacts; it optimizes workflows through tools such as Done Marker, Set Aside, Send Later, and Reminders. Spark also includes built-in AI email writing assistant, email translation, and instant insights, and supports team collaboration, information sharing, and team management. The official emphasis is on security and privacy: data is used only for product optimization, is not shared with third parties, and storage and encryption are secured through Google Cloud services.

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