Xobot focuses on building AI voice agents, allowing voice agents to handle call tasks on behalf of teams so that businesses can focus their energy on the business itself.
Uses Xobot's voice agents can be used for appointment scheduling, sales lead qualification, missing information collection, and FAQ answering, thereby reducing the team's involvement in repetitive calls.
Main capabilities The platform provides four ready-made agents, all of which can be used on the same platform:
- Appointment scheduling: book and confirm appointments by voice while keeping the calendar synchronized. Suitable for scenarios such as restaurants, travel, clinics, and education consulting.
- Sales lead qualification: call new leads, introduce products/services, ask qualification questions, and answer product questions. Suitable for scenarios such as real estate, finance, and education.
- Missing information collection: follow up on incomplete forms and applications to collect the detailed information still needed. Suitable for scenarios such as real estate, education, government services, and finance.
- FAQ answering: instantly answer common questions, covering order tracking, returns, course fees, travel plans, and more. Suitable for scenarios such as real estate, e-commerce, travel, and education. In addition, the platform provides post-call insights: you can view each call on the same dashboard, including metrics such as average duration and successful outcomes, and use AI analysis to support data-driven decisions. The platform supports real-time conversation testing with agents during the build process, making it easy to quickly correct issues before going live.
How to use According to the official instructions, setup takes about 5 minutes, with the following steps: Step 1: Choose the goal for the agent; Step 2: Connect the CRM; Step 3: Add a phone number; Step 4: Test and deploy.
Applicable scenarios According to official information, Xobot is suitable for industries such as restaurants, travel, clinics, education consulting, real estate, finance, education, government services, and e-commerce, and is used to handle call tasks such as appointments, lead qualification, information completion, and common Q&A.
Limitations Regarding specific pricing, supported languages, the list of available CRM integrations, call duration or concurrency limits, compliance and data security details, and the degree of agent customization, official information is not yet available.
