WizyChat is a custom GPT chatbot building tool for customer service and sales scenarios. Its core purpose is to let users create AI chatbots trained on their own data without writing code, and share them on websites to instantly respond to customer questions.
Main capabilities include:
- Data training: WizyChat can scan websites, help centers, online stores, FAQs, or other resources, and generate fast, accurate AI answers based on this data. It supports more than 15 data formats and over 95 languages, and enables more complex integrations via API.
- Visual building: It provides a drag-and-drop visual builder, AI-driven but user-controlled. Users can view complex story flows on a single screen and have full control over the building process.
- Hybrid approach: It combines user-defined business logic with the flexibility of AI to achieve full control over the AI chatbot.
- Customer journey coverage: It can automatically cover multiple touchpoints in the customer journey, including launching an AI bot on landing pages to improve conversion, introducing products and services, proactively starting conversations through greetings, collecting leads and passing them to email marketing lists, creating personalized sales quotes, scheduling meetings, qualifying and segmenting leads, passing leads to CRM, transferring qualified chats to sales representatives, answering common questions with a virtual agent, resolving customer issues, creating support tickets, sending links to help center articles or other educational content, and transferring to human customer service.
- Technical features: Powered by GPT-4, integration-friendly, regularly updated, highly customizable design, developer-friendly, and equipped with an intelligent web crawler. This crawler works with BrowserCloud.io to extract text data from websites that rely on JavaScript to access additional resources or run single-page applications (SPAs), such as online stores, news media, and game pages.
How to use: Users can get started without a credit card. Design a chatbot through the drag-and-drop builder, use AI to scan websites, help centers, online stores, FAQs, and other resources to train the bot, then embed it on a website and go live within minutes.
Applicable scenarios: customer support, sales lead collection and conversion, lead qualification and nurturing, meeting scheduling, FAQ answering, ticket creation, handing complex issues over to humans, etc.
Limitations: The materials do not provide specific pricing, plans, platform compatibility details, or complete instructions for usage steps. The specific implementation methods of some features (such as API integration) are not yet provided.
