Orygo AI is an autonomous AI Sales Agent for e-commerce, travel, and consumer services businesses, positioned as a conversational commerce tool. Its core purpose is to automatically receive website visitors, answer questions, provide personalized recommendations, and guide visitors all the way through to completing a purchase, thereby increasing conversion rates. It is officially said to deliver a +10–15% conversion rate increase (from the same traffic), and +3–5% compared with human customer service alone.
Main capabilities include: conversational search, personalized recommendations, product comparisons, bundling and cross-selling, proactive on-site messaging, cart and order creation, one-on-one sales call booking, hot lead flagging, 24/7 multilingual support, post-conversation automation, order/appointment/subscription management, team helpdesk, intelligent escalation, customer profile generation, and 50+ integrations. It also officially lists features such as sales analytics, AI agent A/B testing, AI error monitoring, conversation insights, a dedicated AI engineer, transparent cost logs, natural language instructions, and knowledge base optimization.
In terms of how it is used, Orygo AI uses a done-for-you implementation: the official team handles the training, testing, and continuous optimization of each AI agent until sales are maximized. The official statement says go-live takes less than two weeks, including setup, quality testing, and launch across channels, followed by weekly optimization. Supported channels include website live chat, email, WhatsApp, Instagram, Messenger, forms, and API, with the same agent used across all channels. Integrations cover e-commerce platforms, CRMs, and helpdesks, including Shopify, WooCommerce, Magento, PrestaShop, HubSpot, Salesforce, Klaviyo, Zendesk, and Gorgias. There are more than 15 available LLM models, covering Anthropic, OpenAI, Grok, Gemini, DeepSeek, Qwen, and Kimi, and it is officially emphasized as model-agnostic with no single-vendor lock-in. Teams can stay in control, the agent intelligently escalates to a human, and humans can take over the conversation at any time.
Use cases are online sales businesses, especially in e-commerce, travel, and consumer services. Official cases include 20+ brands such as Yeppon, Velasca, and Spiagge.it. On pricing, it is officially usage-based only: the Starter plan is €2,500 per year, including 25,000 credits (€0.10 per credit); when the annual fee exceeds €5,000, per-credit pricing is customizable. The number of credits consumed per reply depends on the LLM model used, and most replies consume 0.5 to 1.5 credits. Unused credits from a first purchase can be refunded within 30 days.
In terms of limitations, no free trial is officially described, no specific details on data compliance or privacy policy are stated, and no minimum version requirements for each integration are listed. The conversion rate improvement data is an official claim, and actual results may vary by business and traffic.
