Clevertar is an AI customer service solution provider headquartered in Adelaide, Australia, focused on building AI customer service agents for Australian retailers and enterprises, offering Managed AI Services.
Purpose
Clevertar helps enterprise management adopt AI in a responsible and profitable way, enabling customer engagement through guided strategies and omnichannel digital agents. Its services cover the complete path from AI strategy planning to agent deployment.
Main capabilities
- AI sales agents: help customers understand options, get answers quickly, drive upsell, and guide customers confidently to the next step.
- AI customer service agents: trained support assistants that can resolve routine inquiries, reduce contact volume, triage issues, and escalate cleanly to human teams.
- AI voice capabilities: add conversational voice to any agent, supporting inbound, outbound and in-store conversations, using natural AI voices.
- AI in-app agents: AI assistants embedded inside a brand's own app, helping customers get answers, complete tasks and resolve issues.
- AI in-store agents: extend digital intelligence to the point of sale, guiding customers, supporting staff and enhancing every in-store interaction.
- AI Advantage Strategy: a human-led sprint-style service that helps executive teams identify high-value AI opportunities within a few meetings, reduce adoption risk, align stakeholders, and produce a board-ready roadmap and value validation plan.
It officially states that its agents are based on knowledge bases customized for enterprises, so answers remain accurate and on-brand. Deployment options include fully managed or multichannel deployment, and every service includes continuous optimization.
How to use
Users can book a discovery call through the official website. It officially states that most deployments go live within 8–10 weeks, with continuous optimization after launch.
Applicable scenarios and results
It officially states that its solutions are suitable for the retail, government, education, healthcare and telecommunications industries, and have been implemented in hundreds of deployments.
- Retail: guide shoppers to the right products, increase average order value by 25–40%, and increase conversion rates across channels by 20–25%.
- Education: instantly answer enrollment and course questions, and guide students to the correct page or form.
- Healthcare services: provide accurate guidance the public can trust, and instantly resolve routine inquiries.
- Telecommunications: handle account, billing and technical inquiries at scale, cutting customer service overhead by up to 60%.
- Entertainment/hospitality: handle bookings and guest questions around the clock.
- Government services: support nationwide citizen services with government-grade data security standards, already in use.
It officially claims that clients include the Australian Bureau of Statistics, SA Health, MATE Telco and Lifeblood. Overall performance metrics are an average 25% conversion uplift, 40–60% customer service cost reduction and over 20x return on investment.
Limitations
Information such as specific pricing, detailed deployment steps for each industry, technical integration methods, and supported languages is not currently provided in the materials.
