Bexy is a ChatGPT-driven AI sales chatbot designed specifically for e-commerce stores, with the main purpose of increasing online sales and simplifying customer support. It is available 24/7, proactively engaging with visitors at key purchase moments, understanding needs by asking questions, handling support inquiries, and reducing friction, objections, and refunds, thereby converting visitors into buyers.
Key capabilities include: finding products, selling products, orders and logistics, marketing and conversion, and store management. Specific features include: behavioral AI proactively reaching out to visitors at key moments to reduce cart abandonment; conversational AI handling sales and customer support, increasing sales and reducing tickets; helping shoppers quickly find products; automatically training based on store products and pages and staying in sync; supporting custom training to make the AI more professional and more aligned with brand tone. Other features include real-time messaging, behavioral tracking, automatic replies, product recommendations, emojis and stickers, and welcome messages.
How to use: After installing from the Shopify App Store, it uses a plug-and-play setup and can go live within minutes. The AI automatically learns the store's products and pages and supports custom training. It adapts to the brand's voice and style, supports more than 100 languages, and provides visitors with a high-quality shopping experience.
Use cases: e-commerce stores, especially Shopify stores, to increase conversion rates and average order value, reduce cart abandonment, and automatically handle customer support inquiries.
Pricing and plans: A 14-day free trial is provided. The specific plans are as follows:
- Basic plan: 1,000 AI replies/month, 1,000 data objects, 1 team member, including AI product recommendations, AI proactive selling, AI agent handoff, AI email capture, and AI order tracking. Annual billing $250, saving 17%.
- Advanced plan: 2,000 AI replies/month, 5,000 data objects, 5 team members, including all the above features. Annual billing $490, saving 17%.
- Premium plan: 4,000 AI replies/month, 15,000 data objects, 10 team members, including all the above features. Annual billing $990, saving 17%.
- Top plan: 6,000 AI replies/month, 30,000 data objects, 50 team members, including all the above features. Annual billing $1,990, saving 17%. All fees are billed in US dollars, and recurring and usage-based fees are settled every 30 days.
Limitations and requirements: This app is only compatible with some stores, and the specific compatibility conditions are not fully provided in the materials. The app requires access to the following data: sensitive data(name, email address), device and activity data (geolocation, IP address, browser and operating system), store owner information (name, email address, phone number, physical address), blog contributor information (email address, IP address, browser and operating system), product and order data (edit products, inventory, product listings, collections; edit orders, all order history from the last 60 days), online store data (themes, checkout pages, online store pages), view other data (language locale).
