Empatyzer is an AI communication coach for organizations that helps employees prepare for important workplace conversations with specific individuals. It integrates assessments, the AI coach Em, and microlearning into a single platform for organizations to use.
Purpose Empatyzer is used to help employees prepare for conversations in scenarios such as feedback, conflict, change, motivation, and one-on-ones. In the app, users can describe a specific situation, receive communication advice, and develop communication skills through short lessons.
Key capabilities
- AI coach Em: Users describe the situation to Em, and Em suggests things to say that align with the organization's communication standards.
- Personalized guidance: The guidance takes into account the user's working style, the user's description of the situation, and the goals they want to achieve in the conversation.
- Adjustment for the other person: The guidance takes into account known information about the conversation partner.
- Suggested structure and specific wording: Provides advice on how to open the conversation and how to express what you want to say.
- Usable even if the other person has not completed an assessment: Users can describe the other person's behavior or paste a message, and the app will use the user's own assessment results and the provided situational information.
- Privacy: Users' conversations with the AI are private; managers, administrators, and other users cannot see others' conversations with Em. Full assessment results belong to the employee, and others can only see the guidance information needed for collaboration. Group data is aggregated and only shown in groups with at least 5 people.
- Does not measure performance, monitor employees, or evaluate individuals.
How to use it Users create an Empatyzer account for their organization, invite employees, and start using the app together. Invitations can be sent by email or link. After employees complete their personal assessment, they receive personal results and can immediately use Em and microlearning. Em provides advice on communication and collaboration. Organizations can set up Empatyzer themselves, or a professional trainer can guide the launch. According to official statements, Empatyzer can be launched within one hour. The first 3 people are free, with no time limit.
Use cases
- Managers and team leaders: Gain new perspectives when preparing for feedback, one-on-ones, or difficult conversations, or when handling conflict.
- HR and people teams: Support can reach employees earlier; HR sees aggregated data rather than private issues, which can reduce issue escalation and provide a better understanding of the organization without viewing private conversations.
- Healthcare teams: Department heads, nursing managers, and teams can prepare for difficult conversations without having to take employees off the job.
- Shift scenarios: Supervisors and shift leads can get support on their phones, including during night shifts.
Limitations and notes OfficialThe materials do not provide specific pricing, pricing model, detailed platform-supported languages, technical architecture, or integration list. The materials mention "77% of users recommend Empatyzer after 3 months," and state that the results come from real Empatyzer deployments and user research, and that the reported capability improvements are based on users' self-assessments. The official statement also says that Empatyzer does not measure performance, monitor employees, or evaluate individuals.
