CommentGuard is an AI comment management software focused on Facebook and Instagram posts and ads, officially described as the number one tool in this field. It offers a 7-day free trial with no credit card required, has been used by over 2,500 users, and processes millions of comments every month.
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Main purpose CommentGuard is used to automatically moderate, manage, and reply to comments on Facebook and Instagram, helping improve ad conversion rates and prevent spam and harmful comments from damaging brand image and ad performance.
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Main capabilities
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Unified inbox: View and manage comments on all posts and ads in one interface, with smart filtering and bulk actions, and manage Facebook and Instagram direct messages.
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Automatically hide or delete negative comments and spam: AI can detect and hide profanity, negative content, and custom topics in any language, filter spam URLs, images, contact details, emojis, keywords, etc., and can be set to automatically hide or automatically delete.
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Saved replies and auto-replies: Use saved replies to avoid typing repeatedly, send auto-replies (predefined or AI-generated), and let AI draft a reply for each comment to be reviewed, edited, and sent.
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Train an AI agent to generate accurate, human-like replies: Share information about your brand, products, and services as well as frequently asked questions, add custom instructions to adjust the reply style, and the AI agent will flag when it lacks knowledge so it can be supplemented.
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Secure collaboration: No need to share passwords, and you can give clients, virtual assistants, or team members full or limited access, with unlimited users at no extra charge.
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Analytics: Track the total number of comments, visible, hidden, and deleted comments, quantify the number of replies by automation, agents, and team members, and monitor each member's productivity and average response time.
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More moderation features: Translate comments and replies, template replies, bulk hide/unhide/like/delete, set up Facebook or Instagram auto-comments, export CSV, block troublemakers, manage direct messages, daily email notifications, and more.
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Mobile access: A responsive web app that lets you use the full dashboard on any smartphone.
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How to use After signing up, connect your Facebook account and select the Facebook Page and Instagram business account you want to use; integration can be completed in just a few clicks. You can set all new comments to be automatically hidden and manually unhide them after review, or enable delete mode to automatically delete all incoming comments. You can set the AI agent to automaticallyreply, choose the reply style, delayed replies, and more.
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Use cases Suitable for advertisers, brands, small businesses, nonprofits, and others who need to manage large volumes of Facebook and Instagram comments, especially for scenarios involving thousands of ads and the need to quickly monitor and respond to comments to improve conversion rates.
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Limitations CommentGuard only processes new comments added after a Facebook or Instagram Page is connected to the account, and does not retroactively import or process comments received previously. The software has passed manual review by Meta's app review team and has been officially approved, in compliance with Meta policy. AI moderation filters and AI-generated replies support any language and provide two-way translation of comments and replies. It supports all types of Facebook and Instagram organic and paid content, including ads, sponsored Page posts, stories, and Reels. A Facebook and Instagram account is required to use it.
