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NewRA

NewRA is a cloud-based RAG (Retrieval-Augmented Generation) platform that enables enterprises to build AI-driven chatbots in minutes using their own enterprise data and information sets. It supports all modern mainstream AI models out of the box, requires no setup, and offers custom knowledge bases, data source upload and organization, prompt engineering and a prompt library, a real-time testing Playground, content citations, a built-in chat interface, conversation moderation and logging, and other features. It can be applied to scenarios such as sales assistants, customer service, marketing copy, contract review, knowledge navigation, HR automation, meeting organization, intellectual property tracking, training materials, compliance checks, data analysis, and visual analysis, and can be integrated with peripheral systems. The official website mentions that ProductHunt users can use the discount code PRODUCTHUNT20 to enjoy a 20% discount on all paid plans, and offers different plans suited for quick start, professional users, and organizations.

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About this tool

NewRA is a 100% cloud-based RAG (Retrieval-Augmented Generation) platform positioned to help enterprises build AI-driven chatbots in minutes using their own data and information sets.

Purpose

  • Enterprise conversation intelligence: enables AI to generate answers based on existing enterprise information and documents, for use in customer service, sales support, and more.
  • Information reuse and automated responses: reuse existing information, automate response systems, and integrate with peripheral systems, supporting handing over the entire AIOps to NewRA.
  • Build personalized applications: use custom knowledge bases to create highly customized applications that meet unique business needs.

Main capabilities

  • Out-of-the-box support for all modern and widely used AI models.
  • Custom knowledge base: seamlessly connect your own knowledge base to the chatbot, enabling it to provide accurate and relevant answers to customer inquiries.
  • Add data sources: upload and organize content specific to your business or industry to create a personalized knowledge base.
  • Prompt engineering: customize prompts in an easy-to-use interface, or choose from the prompt library, and set all relevant parameters.
  • Real-time testing Playground: test AI integration directly within the application, combine AI models with real-time test data streams from data sources, adjust prompt engineering in real time, and refine parameters and prompts to achieve the desired results.
  • RAG features: through a two-step process of information retrieval followed by content generation, ensure that answers are not only accurate but also contextually rich.
  • Content citations: support source tracing of information, improving transparency and user trust.
  • Built-in chat interface: no additional configuration or third-party tools required, making it easy to integrate into any platform.
  • Conversation moderation and logging: review conversation quality and compliance, and access detailed logs to optimize the system.
  • Enterprise-grade video analysis: turn surveillance into AI capability, providing real-time insights and intelligent alerts, reducing costs compared with traditional solutions, and enabling rapid deployment and integration.

How to use

  • Start from the NewRA knowledge base: chat with the NewRA bot that generates answers based on the content of this website.
  • Responses from the base model: interact directly with the base model.
  • IM bot interaction: obtain answers from the knowledge base through an IM bot.
  • Put conversations on autopilot through AI: hand over existing information to NewRA for processing.
  • Overall process: from prompt engineering to managing data sources, NewRA provides a full set of capabilities to help users get started quickly.

Applicable scenarios

  • Sales assistant: provide instant answers and insights for sales inquiries based on a custom knowledge base.
  • Customer service: AI-driven, personalized, and timely responsesImprove customer satisfaction.
  • Marketing copy: Use generative AI to easily create engaging and customized marketing content.
  • Contract review assistant: Highlight key clauses and potential risks, and analyze contracts efficiently and accurately.
  • Knowledge navigation: Create dynamic guides to help users explore and retrieve information from large knowledge bases.
  • Human resources: Automate resume screening, employee inquiries, and policy communication.
  • Meeting organization: Easily schedule, manage, and summarize meetings.
  • Intellectual property tracking: Track IP assets through monitoring and alert systems and keep them updated.
  • Training materials: Efficiently develop and distribute customized training materials.
  • Compliance checks: Automate and simplify compliance checks and audits.
  • Data analysis: Use powerful data analysis and visualization tools to uncover insights.
  • More scenarios can be expanded based on user imagination.

Limitations and Notes

  • The materials emphasize 100% cloud-based LLM operation with zero setup; however, specific model lists, price amounts, specific limits for each plan, data retention, or compliance certifications are not provided and are therefore not available for now.
  • The materials mention that ProductHunt users can use the discount code PRODUCTHUNT20 to enjoy a 20% discount on all paid plans, and offer plans suitable for quick start, professional users, and organizations, but specific prices and quotas are not listed.
  • The website uses cookies to enhance the browsing experience and states that it does not collect personal information through cookies; users can control and delete cookies in browser settings.

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