SupBot is an AI-powered customer support solution that can be easily integrated into any website for instant handling and deployment of AI support bots.
Purpose SupBot is designed to help businesses automate customer support processes, reduce support costs, and lessen the burden on human customer service agents. Its goals include: handling repetitive questions, providing round-the-clock availability, ensuring consistent support quality, reducing operating costs, and shortening response times.
Key capabilities
- Automates replies to routine questions, providing instant support, online 24/7.
- Trained on business data to maintain consistent response quality.
- Supports contact information retrieval and a ticketing system: when a visitor requests human support, a ticket containing the conversation information can be received in the dashboard.
- Supports training and deploying multiple bots (depending on the plan).
- Built on OpenAI, allowing the creation of custom support bots.
How to use
- Set up an AI support bot: train the support functionality by filling in a small number of inputs about how the bot works.
- Test the bot: can be tested as many times as needed.
- Deploy the bot: copy the script and paste it into your own project or website (minimal code).
- Manage tickets: handle visitor tickets requesting support.
Plans and pricing
- Free plan: 100 monthly messages, 1 bot that can be trained and deployed, using the ChatGPT 4o-mini model.
- Standard: $15 per month, 1 bot, 1,000 monthly messages, unlimited bot retraining, access to the ticketing system and the ChatGPT 4o model.
- Premium: $45 per month, 5 bots that can be trained and deployed, 10,000 monthly messages.
- Start for free: create an account and launch SupBot to get started for free.
Use cases Suitable for businesses or website operators that want to quickly integrate AI customer service into their website, automate handling of routine customer inquiries, reduce repetitive manual replies, and need a ticketing system to record human support requests.
Limitations
- Message count is limited by plan (Free 100/month, Standard 1,000/month, Premium 10,000/month).
- Bot count is limited by plan (Free 1, Standard 1, Premium 5).
- Model availability varies by plan (Free only 4o-mini, Standard and above can use 4o).
- Built on OpenAI, and specifically depends on its services.
- Other technical details, integration platforms, language support, etc. are not yet provided.
