RatingE is an evaluation and reputation management platform for local businesses, with the core goal of helping businesses collect genuine reviews, manage customer feedback, and display trusted customer proof without faking or hiding anything.
In terms of purpose, RatingE mainly solves the process problems local businesses face in review collection and reputation management: starting from a real purchase or in-store experience, it sends review invitations to customers, lets customers choose between public reviews or private feedback, and delivers private feedback directly to the person in charge for follow-up.
Main capabilities include: creation of review links and QR codes; a public review profile page (go.ratinge.com); a private feedback inbox; website review widgets; and multi-location reporting views. The above capabilities are marked as available immediately upon onboarding. In addition, the platform also prepares WhatsApp review invitations, email follow-ups, AI-assisted reply drafts, and review-to-social-proof cards, but these are only sent after the business confirms, keeping control in the business's hands.
In terms of usage, RatingE provides a business workspace where teams operate within the app; customers see a focused review page; and on the website side, a first-party review widget displays the proof selected by the business. QR codes can be placed at counters, tables, on receipts, and at reception, all pointing to the same page. Review invitations are initiated after a real visit, order, or booking, rather than being sent in bulk. The platform emphasizes that it does not provide shortcuts, sentiment gating, or fabricated proof, and the public review option is always visible to every customer.
Applicable scenarios include: clinics and medical institutions can place QR code cards at reception and follow up via WhatsApp after appointments, while also providing a private channel for patient concerns; restaurants and beauty salons can use table, bill, and counter QR codes to collect feedback while the experience is still fresh; generate dedicated links by consultant and technician, and send them after each completed job; agencies and multi-location businesses can obtain consistent setup and branch-level reporting.
Limitations and parts not yet available: the Shopify version, Google profile sync, and agency white-label workspace are listed as "ask us about release updates," meaning they are not yet officially available. The platform explicitly states that it does not provide fake reviews, does not do review gating, and does not exaggerate results. Information about fees, pricing, and specific platform compatibility scope is not yet provided in the materials.
