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User Evaluation

AI agents

User Evaluation is an AI-led customer interview and user research platform. It conducts voice interviews with screened real users through an AI moderator and automatically generates interview reports with cited clips; it also offers the Swarm feature, which lets AI agents sign up and use your online product as real users, recording every step over several weeks and flagging problematic sessions; all interview transcripts, agent sessions, uploaded documents, and recordings come together in one evidence library, and every conclusion in a report links to the corresponding recording or session clip, ensuring traceability. Users can first use AI (Eva) to generate a research draft in seconds, and after human approval, real users answer, with a report delivered within 48 hours. The first three interviews are free; interview pricing starts at $10 each, with no demo call required.

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