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Totango

AI marketing

Totango has now rebranded as Odie, positioned as a Customer Knowledge Engine for post-sales teams. According to its official website, Odie aims to provide customer-level AI for post-sales teams and their agents, characterized by being smarter, more human-like, and token-efficient. The platform targets post-sales scenarios such as customer success, and supports agents built by the team itself or built by the platform on its behalf. The official website mentions that the company has more than 15 years of experience in the customer success field, and this launch introduces a new platform, a new vision, and a new brand. Apart from the above, information on specific features, charging models, pricing, supported platforms, and detailed usage steps is not yet available.

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