What is the iFlytek Intelligent Interactive Machine?
The iFlytek Intelligent Interactive Machine is a device launched by iFlytek that integrates advanced AI technology and enables "face-to-face" interactive communication between users and virtual human avatars. Through multimodal perception (such as vision, hearing, and touch) and multidimensional expression (such as appearance, voice, movement, and facial expressions), it provides a rich interactive experience. The device supports customization of virtual human avatars, including 2D and 3D avatars, as well as personalized settings for voice and clothing. It can also integrateiFlytek Sparkcognitive large model, enabling virtual humans to engage in freer conversations and more natural interactions.
Main functions of the iFlytek Intelligent Interactive Machine
- Multimodal perception and multidimensional expression: Through multimodal perception such as vision, hearing, and touch, combined with technologies such as speech recognition, image processing, and natural language understanding, it enables real-time interactive communication between virtual humans and real people.
- Virtual human avatar customization: Supports customization of the virtual human's appearance, clothing, voice, etc., to adapt to different business scenarios.
- Knowledge base and interface customization: A professional knowledge Q&A base can be customized according to the customer's business domain, and customization of the system interface style and presentation format is also supported.
Official website address of the iFlytek Intelligent Interactive Machine
- Official website address：https://virtual-man.xfyun.cn/products/aiomachine
Application scenarios of the iFlytek Intelligent Interactive Machine
- Intelligent customer service: In financial institutions such as banks and securities firms, the Intelligent Interactive Machine can provide virtual human intelligent customer service. Through "face-to-face" interaction, it provides customers with services such as business consultation and answering questions, improving customer service efficiency and reducing labor costs.
- Business guide: In the business halls of financial institutions, the Intelligent Interactive Machine can serve as a business guide tool, guiding customers to understand different business areas and service contents, and improving customer experience.
- Exhibition hall narration: In places such as museums, science and technology museums, and exhibition halls, the Intelligent Interactive Machine can serve as a virtual narrator. Through large-screen interactive all-in-one terminals, it provides visitors with services such as exhibit introductions and historical background explanations, enhancing the visiting experience. For example, cultural tourism landmarks such as Beijing Yuanmingyuan have already applied iFlytek's virtual human technology.
- Scenic area guide: In tourist attractions, the Intelligent Interactive Machine can provide virtual tour guide services, offering visitors services such as attraction introductions, route planning, and inquiries about nearby facilities, making sightseeing more convenient for tourists.
- Government affairs hall service: In government affairs halls, the Intelligent Interactive Machine can serve as an intelligent assistant, providing citizens with services such as business consultation, service guides, and policy interpretation, improving the efficiency and quality of government services.
- Digital employee: In corporate office environments, the Intelligent Interactive Machine can serve as a digital employee, assisting employees in handling repetitive business work, such as finance, recruitment, and customer service, improving work efficiency and giving employees more time for innovative thinking.