What is Xiao E
Xiao E is an AI intelligent voice assistant launched by Ele.me for food delivery riders. Developed based on large model technology, it is the first rider-side intelligent agent in China. Based on voice interaction, riders can complete operations such as accepting orders and confirming arrival at the store without manual clicking, improving efficiency. Xiao E comprehensively covers riders' delivery scenarios, improving riders' efficiency and experience. Currently, Xiao E has been launched in cities such as Wuxi, Shenyang, Foshan, and Suzhou, and Blue Knights on the Fengniao Zhongbao APP can already use it.
Main functions of Xiao E
- Voice interaction operations: Complete operations such as accepting orders, confirming arrival at the store, and checking activities through voice commands, without manual clicking, greatly improving operational efficiency.
- Benefit reminders: Proactively push welfare claim reminders to ensure riders do not miss any benefits.
- Weather alerts: Provide early warnings under extreme weather conditions to remind riders to prepare in advance.
- Route prompts: Inform riders of road conditions ahead to avoid delays caused by road closures.
- Personalized intelligent analysis: Order heat map, based on riders' historical data and surrounding order distribution, provides an order heat map to help riders find areas with more orders and increase income.
- Income estimation: Provides real-time estimates of current income, allowing riders to understand their income situation more clearly and optimize order-taking strategies.
How to use Xiao E
- Download the APP: iOS users visitApple App Store, Android users visitTencent MyApp, download the Fengniao Zhongbao App, and complete installation and login according to the prompts.
- Wake up Xiao E: Wake up Xiao E based on voice; simply say the wake word "Xiao E Xiao E".
- Voice command operations：
- Accept order: After waking up "Xiao E", directly say "accept order" to automatically complete the order acceptance operation.
- Confirm arrival at store: After arriving at the merchant, say "confirm arrival at store" to automatically complete confirmation.
- Check activities: Say "check activities" to automatically provide relevant information.
- Receive proactive services：
- Benefit reminders: When there are benefits available to claim, proactively remind you.
- Weather alerts: If extreme weather is encountered, provide early warnings.
- Route closure prompts: If the road ahead is closed, inform in a timely manner.
- View intelligent analysis：
- Order heat map: View the order heat map to learn where there are more orders.
- Income estimation: Check the current income estimate and optimize order-taking strategies.
Application scenarios of Xiao E
- Delivery operations: In links such as accepting orders, confirming arrival at the store, and delivery, riders operate based on voice commands without manual clicking, improving delivery efficiency.
- Benefit reminders: During the delivery process, riders receive pushed welfare claim reminders to ensure they do not miss any benefits.
- Weather and road condition alerts: When encountering extreme weather or road closures, "provide early warnings, and riders adjust routes in advance to avoid delays.
- Intelligent analysis: Riders view the order heat map, find areas with many orders, check income estimates, and optimize order-taking strategies.