Lyrebird health is a clinical AI platform for the entire healthcare workflow, from consultation records to all surrounding documentation, all completed within your electronic medical record (EMR). It is described as Australia's most integrated clinical AI platform, built for real clinical practice, and it works with the same EMR system you use.
Key capabilities
- Automatic clinical note generation: automatically create clinical notes from recordings.
- Simplified documentation: makes documentation easy to handle, and all letters and documents are fully customizable.
- Transfer to EMR: transfer generated documents to your electronic medical record system.
- Learns your style: notes are fully customizable, and you can edit headings, structure, and content to match your clinical style; after uploading sample letters, Lyrebird learns your preferred structure and applies it to future documents.
- Supported consultation types: supports initial and follow-up consultations, allowing capture of a comprehensive history or focused follow-up; consultations can be paused and resumed.
- Telehealth support: supports telephone and video telehealth consultations. For telephone consultations, use speakerphone mode and hold the phone near the computer microphone; for video consultations, an external microphone is recommended. For computer-based telehealth consultations, Lyrebird can isolate audio directly from the video conferencing platform.
- Multi-device login: you can log in to Lyrebird on multiple devices, but a consultation can only be actively run on one device at a time.
- Terminal server and remote desktop support: Lyrebird works in most terminal server and remote desktop environments, but you need to ensure microphone access is enabled in the terminal settings.
How to use
- No download or installation required: Lyrebird is entirely web-based, with no download or installation required.
- Browser support: works in all web browsers, but Google Chrome is strongly recommended.
- Hardware requirements: if the computer has a built-in microphone or an external microphone is used, no additional equipment is needed. Many clinicians use the Audio-Technica ATR4697-USB omnidirectional condenser digital desktop microphone.
- Patient consent: patient consent should be obtained before recording a consultation. Lyrebird will prompt you to do this and adds a timestamp for the consent time for forensic clarity.
- Privacy template: a customizable template is provided, including detailed instructions on how to keep patient information secure. After scanning the QR code, patients can access the data storage and privacy page. Custom A4 privacy printouts can be created.
- Support: you can contact support through the live chat widget on the help center page (during business hours) or by sending an email to support@lyrebirdhealth.com.
Use cases
- Clinical documentation automation: suitable for medical professionals who need to automatically generate clinical notes, process documents, and transfer them to the EMR.
- Various consultation types: supports initial and follow-up consultations, as well as telephone and video telehealth.
- Multi-clinician practices: clinics with multiple clinicians can enjoy annual subscription discounts, with the discount increasing as the clinic grows.
- Registrars: discounts are available for registrars, and proof of registration status is required.
- Part-time staff: if working fewer than 25 hours per week, contact the sales team for more information.
Limitations
- The materials do not provide data on specific pricing, platform effectiveness, or clinical outcomes.
- The materials do not provide a specific list of supported EMR systems or integration details.
- The materials do not provide detailed information on language support or regional availability.
- The materials do not provide information on data storage locations or specific security certifications.
