Purpose
People Insight is an employee listening platform designed to help organizations measure the employee experience, identify the issues that matter most, and turn employee feedback into meaningful action. It focuses on employee surveys and 360-degree feedback, rather than market research or customer surveys.
Key Capabilities
- Employee Surveys: Offers customizable survey templates and flexible delivery options to support organization-wide feedback collection.
- AI-Powered Analysis: The built-in AI engine Prism™ generates a summary immediately after a survey closes, providing each manager with three action recommendations with the greatest impact, tailored to their local results and organizational priorities.
- 360-Degree Feedback: Brings together multi-perspective input from across the organization to reveal leaders' strengths and development priorities, helping leaders understand how others experience them and identify areas for improvement.
- Action Planning Hub: A dedicated action planning hub in the dashboard helps organizations move quickly from insight to meaningful improvement.
- Platform Adaptability: Supports complex organizations across regions, languages, and structures, achieving consistent employee feedback at scale and adapting to evolving listening strategies.
- Expert Support: An in-house team provides support in survey implementation, consulting, and design, helping organizations interpret results and take action.
How It Is Used
Organizations can use the platform to create and distribute employee surveys or 360-degree feedback, and leverage Prism™ AI to automatically analyze data and generate action recommendations. Managers can view results and action plans in the dashboard. People Insight also provides expert consulting, demos, workshops, and coaching to help teams focus on priorities and follow through on measurable improvements. The design team can create high-impact assets to improve response rates. Specific usage steps or technical integration details are not provided.
Use Cases
- Large distributed workforces in the retail, hospitality, and leisure industries
- Professional services organizations
- Higher education institutions (more than 85 worldwide, including two-thirds of Russell Group universities)
- Financial services organizations
- Construction and engineering organizations
- Emergency services organizations
- Manufacturing organizations
- Public sector organizations
- Charities and nonprofit organizations
Limitations
The materials do not mention specific pricing, charging models, platform technical limitations, or integration requirements. The platform is explicitly focused on employee listening and is not intended for market research, customer surveys, or general-purpose data collection.
