basebox is an AI platform for hospitals and public institutions that specifically handles sensitive data such as patient, citizen, and social data. It lets employees use AI on their own data, with deployment either in basebox's cloud in Germany or on the user's own servers.
Main purpose and positioning: to provide a compliant AI working environment for regulated industries. Unlike many platforms that merely provide access to other vendors' models, it does not by default send user data to external AI models; the models run on German servers or dedicated servers, so sensitive data can be entered directly without anonymization.
Main capabilities:
- Provides ready-made applications rather than a blank chat window, so employees can select tasks and get results without AI knowledge. Example applications include answering citizen inquiries, querying guidelines, audio transcription, explaining administrative decisions, and building custom applications.
- Every answer is labeled with sources, ensuring traceability.
- Supports connection to hospital systems such as OrbisF1 and roXtra.
- Provides user permission management, so each person can only see what they are allowed to view.
- Includes AI models, applications, and connectors, with support and updates.
- Users can describe a task and have an agent generate an application to complete it.
Usage and deployment:
- Cloud: basebox runs in a German data center, billed per person per year, can be started in 2 minutes, and registration includes 1 million trial tokens.
- Server: runs on the user's own hardware or in a basebox data center and can be fully offline. Purchased as a one-time server purchase with a license, and any number of users may log in per server. For approximately 230 people or more, the five-year server option is more economical.
- Both options have the same functionality and security; choose based on scale and regulations.
Pricing information (from the official text):
- Cloud: ranges from 490 to 73 euros per person per year, cheaper as the number of people increases, and is a list price.
- Server: converted into a cost per person per year, including purchase, license, and service contract over a five-year term, divided by five and by the number of people; 73 euros applies to 2,000 people. Electricity and operating costs are extra.
- Other headcounts can be calculated via the configurator, up to 20,000 people; beyond that requires a quote.
- All prices are net and per person per year.
Compliance and security:
- GDPR-compliant, with data remaining in the EU.
- ISO 27001 certified, with C5 certification in progress.
- Data is not shared externally or used for training without user authorization.
- Can connect to existing user management, including Microsoft Entra ID.
Applicable scenarios: hospitals, public institutions, and similar places that needto handle sensitive data, for patient data, citizen inquiries, internal document search, audio transcription, explanation of administrative decisions, and more.
Limitations:
- External models are available only as a separate application when explicitly configured.
- The server option is more economical than the cloud only for approximately 230 people or more.
- Electricity and operating costs are not included in the server price.
- The company is located in Utting am Ammersee, is owner-operated, and its development, support, and operations are all in Germany.
Information not yet provided: the specific names of supported AI models, detailed technical architecture, API documentation, etc. are not mentioned in the materials.