Lilidi AI is an AI digital twin (AI Twin) product for sales, customer service, and meeting scenarios, founded by Tetiana Stepanets. Its core positioning is to act as a conversational AI employee, helping businesses communicate with customers via voice, video, and text on their website or through a shared link.
Main capabilities
- Customer interaction: The AI Twin can hold real-time conversations with website visitors or users who enter through a shared link, supporting voice, video, and text.
- Sales lead qualification: Identifies and qualifies leads during conversations.
- Appointment scheduling: Can book meetings for customers in Google Calendar or Calendly.
- Follow-up email drafting: Automatically drafts follow-up content, but it is sent only after human review and approval.
- Meeting participation: The AI Twin can join online meetings on Zoom, Google Meet, and Microsoft Teams.
- Controllable content: Answers are based only on user-approved website content, documents, and rules, ensuring information boundaries are controllable.
- Transparent disclosure: It informs visitors that they are talking to AI, in line with the principle of transparent communication.
- Human handoff: For complaints, refunds, and sensitive issues, the AI Twin hands them off to humans.
How to use According to the official description, users can build their own AI Twin for a website or shared link. The AI Twin can interact with customers via voice, video, or text. The specific build process and configuration steps are not yet detailed in the available information.
Pricing and experience Lilidi AI's pricing starts at $19 per month. The official information clearly states that there is no free trial, but users can try a live Twin conversation for free at lilidi.ai/ai.
Use cases
- Website sales and customer service: Automatically answer visitor questions, qualify leads, and book meetings.
- Online meeting assistance: Join Zoom, Google Meet, or Microsoft Teams meetings and participate in interactions.
- Follow-up communication: Draft follow-up emails to be sent after human confirmation, improving communication efficiency.
Limitations and notes
- Answers are limited to user-approved websites, documents, and rules and cannot go beyond the set scope.
- For complaints, refunds, and sensitive issues, the AI Twin does not handle them directly but hands them off to humans.
- There is no free trial, but a free live conversation experience entry point is provided.
- Detailed product usage steps, integration methods, technical architecture, etc. are not available in the informationNot yet provided.
Lilidi AI has been listed by multiple startup and technology communities and has attracted attention from relevant communities. The company's legal entity is the sole proprietorship of Tetiana Anatoliivna Baraniuk, with a registered address in Kyiv, Ukraine.
