Heartfelt Services is an AI psychotherapy platform that provides spirituality-based AI therapy services, aiming to help users cope with life's challenges with compassion and understanding.
Purpose
The platform is mainly intended for users seeking self-exploration, psychological support, and healing. Users can engage in parts work (IFS), mindset adjustment (CBT), and non-dual spiritual work through conversations with AI therapists. The platform is also suitable for situations where traditional face-to-face therapy is unavailable, such as during travel.
Main Capabilities
- AI Therapists: The platform provides multiple AI therapists, each with a unique therapeutic approach. It is officially recommended to start with Serene, who is skilled at understanding complex emotions and thoughts.
- Therapeutic Approaches: These include parts work (IFS), mindset adjustment (CBT), and non-dual spiritual work.
- Self-Exploration: Users can gain insights, validation, questions, suggestions, and adaptive feedback through conversations, helping them identify and accept their inner parts.
- Privacy Protection: Conversation content is stored encrypted, and the platform uses conversation data only to support the session experience, retaining a 30-day secure backup, with automatic monitoring to prevent abuse.
- Pricing Plans: A free plan (100 replies per month) and an enhanced plan (up to 400 interactions per month) are offered; specific prices are not yet provided.
How to Use
Users can register through the website, free and instantly. After registering, choose an AI therapist to begin a session. It is officially suggested to choose based on intuition or the method that appeals to you, and you can change therapists at any time. Conversation content is confidential.
Applicable Scenarios
- Personal psychological growth and self-exploration
- Supplementary support when traditional therapy is unavailable
- Users interested in IFS, CBT, or spiritual methods
- Those hoping to obtain immediate, accessible psychological support
Limitations
- The platform is explicitly an AI therapy service and cannot replace professional human therapists or emergency psychological assistance.
- The free plan is limited to 100 replies per month, and the enhanced plan allows up to 400 interactions per month.
- Specific prices, subscription fees, cancellation policies, and other details are not yet provided.
- The platform retains data backups for 30 days, but specific data retention policy details should be checked in the privacy policy.
- It does not provide emergency or crisis intervention services.
Team Background
- Bjarni Benediktsson: Software engineering expert with ten years of experience, responsible for the technical framework and data security.
- Susanne Lund-Høie: Clinical psychologist, ensuring the professionalism and relevance of the therapeutic methods.
- Gunnar Jörgen Viggósson: Founder, holds a Bachelor's degree in Computer Science from Reykjavik University, and emphasizes ethics and human connection.