Cyntra provides AI self-service kiosks and POS systems for the food service, retail, and hospitality industries, with its self-service kiosk product named Breez. The following content is compiled based on official introductions.
Purpose Breez is designed to help merchants address labor shortages, reduce dependence on staff, and shorten queue times. Its self-service kiosks allow customers to order and pay on their own, making them suitable for scenarios such as retail, food service, and hospitality that require fast checkout. The company claims its AI self-checkout kiosk can complete checkout within 30 seconds, emphasizing speed and contactless service for fast-paced lifestyles.
Main capabilities According to the official description, Breez has the following capabilities:
- Voice-activated AI commands, supporting voice ordering;
- Facial recognition checkout;
- RFID scanning;
- Contactless payment;
- Gamified interface, including real-time rewards, personalized offers, order customization, and achievement badges;
- AI voice commands and facial detection can instantly retrieve past preferences, helping users accurately reorder or explore curated recommendations;
- AI analyzes purchasing behavior, provides smart cart suggestions and cross-selling ideas, and can detect missed items;
- Integrates with systems such as Clover, Square, and NCR, making back-end data actionable;
- Supports centralized control for multi-store businesses, with AI insights assisting real-time optimization of inventory, pricing, and promotions;
- Provides features such as secure payments, loyalty programs, seamless delivery platform integration, ERP integration, electronic receipts and coupons, receipt stamping, or 2D labels.
How to use According to official materials, the method of use is as follows: customers browse, customize orders, and complete payment on their own through the self-service kiosk; retrieve historical preferences through voice commands or facial detection; AI provides cart suggestions and cross-selling prompts based on purchasing behavior; merchants manage inventory, pricing, and promotions across multiple stores through centralized control. Specific installation, deployment, or operating steps are not yet provided in the available materials.
Applicable scenarios and industries The following industries are officially listed:
- Retail: customers can avoid long counter lines, browse and purchase items on their own, check information, view inventory, and pay;
- Hospitality: fast check-in and check-out, bypassing traditional front desk lines, self-service access to room keys, and room service ordering;
- Food service: browse menus, customize orders, and pay independently, creating a modern interactive dining environment;
- Entertainment: purchase tickets, select seats, and pre-order concessions;
- Healthcare: patient self-check-in, update information, and make appointments, reducing waiting and improving staff efficiency;
- Fitness: fast membership processing, equipment borrowing, class registration, personal training appointments, and health tips.
Limitations and information not provided Official materials do not provide information regarding pricing, charging models, specific technicalspecifications, supported hardware models, regional availability, deployment time, or performance guarantees; these details are not yet provided. The company only claims a 30-second checkout guarantee, but does not explain the specific conditions or scope of the guarantee.
