Spring Health is a global mental health company dedicated to eliminating barriers to mental health care, delivering the precise support employees need through clinically validated technology and world-class service providers.
Purpose Spring Health serves corporate employers, health plans, and channel partners, providing mental health services to their members and family members. The platform is built on an AI-native architecture, allowing care to follow individuals across different jobs, relocations, health plans, and life stages.
Key Capabilities
- Personalized care planning: Members begin with a digital assessment that identifies needs, preferences, and goals, and the platform recommends a personalized care plan based on that.
- Clinician network: Members can access a clinician network to find appropriate care by specialty, language, virtual or in-person availability, gender, cultural background, and lived experience.
- Scope of services: Care may include therapy, coaching, medication management, self-guided tools, specialty programs, and crisis support.
- AI assistant Guide: Spring Health's AI supports members throughout their mental health journey, continuously carrying memory and context as needs change.
- Continuity of care: Insurance and employer benefits may change, but users' care experience does not have to be interrupted, and care can transition with coverage.
- Employer-side value: For employers, Spring Health makes employee mental health more accessible and personalized, and more measurable in terms of engagement, outcomes, and impact through de-identified reporting.
How to Use Employers and health plans provide Spring Health to members, and members receive personalized mental health care through a connected platform. Members first complete a digital assessment, then receive a recommended care plan and access to the clinician network. Individuals can access services by participating in an insurance plan, having an employer provide Spring Health as a benefit, or choosing a self-pay option.
Use Cases
- Employees seeking mental health support.
- Family members looking for related resources.
- Employers wanting to improve the accessibility, personalization, and measurability of employee mental health services.
- Health plans and channel partners providing mental health services to their members.
Limitations The materials do not provide details on specific pricing, costs, technical implementation details, available countries or regions, service response times, and similar details. Spring Health is available to more than 170 million people worldwide, but specific accessibility depends on participation in an insurance plan, employer benefits, or self-pay options.