MirrorFly is a self-hosted CPaaS (Communications Platform as a Service) provider focused on integrating AI agents, chat, video, contact center, VoIP, and chatbot SDKs for web and mobile applications. According to official materials, it can integrate communication capabilities into any application within 24 hours.
Purpose: To add real-time communication and AI capabilities to applications, including instant messaging, video calls and conferencing, voice calls and SIP/VoIP, team collaboration, AI agents, AI voice assistants, AI video KYC, AI contact centers, and more. It is suitable for multiple industries such as telecommunications, banking and finance, social communities, healthcare, and customer service.
Main capabilities: It provides 1000+ CPaaS features, such as private and group chat, large file uploads, call waiting/queuing, chat moderation, geolocation sharing, screen sharing, multilingual support, custom metadata and tags, public and private channels, sentiment analysis, AI voice assistants, AI analytics and insights, and more. It supports 5 million+ concurrent connections and claims a 99.999% uptime SLA.
How to use: Integrate into Android, iOS, and web platforms via APIs and SDKs. It supports self-hosted deployment, and can be deployed on local servers, isolated cloud environments, externally hosted servers, or between your own infrastructure and the cloud. It provides full source code access, 100% customizable, white-label, multi-tenant CPaaS server, free migration with no downtime. It also offers expert hiring services to help build and manage applications from scratch.
Use cases: Any web or mobile application that needs built-in real-time communication, especially enterprise-grade instant messaging, telemedicine consultations, secure financial conversations, social interaction, customer support, and more.
Limitations: Official materials do not provide specific pricing, charging models, or free trial details. Some performance data comes from customer case studies, and actual results may vary by scenario.
Security and privacy: It supports end-to-end encryption (TLS/SSL/AES), multi-factor authentication (MFA), LDAP/SSO, profanity filtering and AI moderation, HIPAA, GDPR, and OWASP compatibility, custom security (Gmail/phone/biometrics), and more.
