Telezen Dashboard is a white-label customer portal platform built specifically for agencies selling AI voice agents. Its core purpose is to let agencies quickly build a customer-facing AI voice agent management platform under their own brand, solving the problems agencies face when selling AI voice agents, such as the lack of a professionally branded dashboard, customers being unable to understand agent activity, and the absence of analytics and transparency.
Main capabilities include: providing complete white-label infrastructure, with native support for Vapi and Retell, to create white-label customer portals; supporting custom domains; providing voice agent analytics so customers can view call logs and performance; enabling automatic billing through Stripe integration, allowing agencies to invoice customers, collect payments, manage subscriptions, and track revenue; providing customer management tools and tracking usage and billing, with the ability to set usage limits.
How to use: After an agency connects Vapi or Retell, it can launch a branded dashboard in minutes, onboard customers, manage voice agents, and provide analytics. AI agent settings allow agencies to configure the features customers can see and edit in the dashboard, covering AI agent system instructions and behavior settings, phone number configuration and setup, knowledge base and training data management, voice selection and voice settings, and AI model selection and configuration. The platform also integrates Cal.com, allowing AI agents to book directly into Cal.com calendars.
Use cases: suitable for agencies selling AI voice agents to customers, used to create branded customer portals, manage customer voice agents, provide analytics and transparency, and handle billing and subscription management, thereby launching and scaling an AI voice agent business.
Limitations: specific pricing, plans, platform compatibility details, or usage limitations for the platform itself are not provided in the material.
