Instastack's public information shows that its positioning is to build software and AI, serving specific clients as well as its own seller platform One India (for ONDC). Main capabilities include: a WhatsApp assistant, where users complete operations through natural conversation without menus; AI that can read intent; a portal and plans, supporting registration, loyalty, and real-time data; and a data pipeline, providing encrypted storage and scheduled data pushes.
One India is a seller platform for ONDC, where sellers can register once and sell to buyers on ONDC shopping apps. It provides an Android app supporting orders, products, and payments, covering six languages, available through Google Play; it also provides a web dashboard, suitable for brands with larger product catalogs and a team; and it can sync products, inventory, and orders with Shopify.
The information mentions an application case: providing a WhatsApp assistant and loyalty program for a pharmaceutical distributor, where retailers can register, ask questions, earn points, and upload invoices in the same chat, and more than 8,000 retailers have already registered.
Regarding pricing, the information states free to join, a 5% fee per order, and no monthly fee. The contact method is support [at] instastack [dot] io. Other feature details, platform support scope, and limitations are not yet provided.
