7shifts is an HR platform for the restaurant industry, officially positioned as connecting the workflows behind restaurant teams into one platform, giving operators clearer answers and faster workflows.
Purpose 7shifts serves restaurant operators, independent restaurants, chains, and franchisees, helping them complete hiring, training, scheduling, payroll, and employee retention within one platform. It is officially called "the platform behind the restaurant team," getting more done with fewer tools.
Main capabilities
- Hiring and onboarding: post jobs in minutes, centrally manage applicant tracking, and send and store digital onboarding documents.
- Training and skills: turn existing documents into courses in seconds, automatically generate quizzes and confirmations, assign and track progress, and send automatic reminders.
- Intelligent scheduling: schedule faster with tools for demand forecasting, labor cost control, and ensuring shift coverage; supports shift swaps requiring manager approval, built-in labor compliance, and labor cost savings tools.
- Hours and tip-to-payroll: automatically calculate wages and tips, with built-in tax filing and labor compliance, and provide access to earned wages.
- Employee retention: automatic post-shift feedback, performance and attendance insights, in-app chat and praise, helping managers coach and communicate better.
- Mobile app: employees can chat, submit availability, request time off, and view upcoming shifts; Shift Pool allows employees to offer or bid on open shifts, subject to manager approval. Managers can improve efficiency through the mobile app.
How to use it The company officially offers a free plan that includes basic scheduling and communication features; the Pro plan can be tried free for 14 days with no credit card required. After signing up, you can import schedules and employees, invite managers to try it, subscribe and connect a POS to get sales/labor data, have the team start clocking in, and add tips, payroll, and training features. The company says it can be up and running within 30 days. The platform does not lock you into a contract; you can choose monthly or annual plans, with no upfront commitment.
Use cases Suitable for local independent restaurants, enterprise restaurant groups, and franchisees, for centrally managing employees across multiple locations (the official case mentions managing employees across 11 locations), speeding up hiring and onboarding, standardizing training, creating compliant schedules, automating payroll and tip calculations, and improving team communication and retention.
Limitations and information not provided The company does not provide specific pricing details, a complete list of feature differences between plans, the list of supported POS systems, or the supported regions or language scope. The above information is not currently provided.
