StaffDeck - An enterprise-grade digital employee platform open-sourced by ModelBest and others

What is StaffDeck

StaffDeck is a full-process digital employee construction and management platform open-sourced by ModelBest in collaboration with the Northeastern University-ModelBest Data Intelligence Joint Laboratory, Tsinghua University THUNLP Lab, OpenBMB, and AI9Stars. The platform redefines AI Agents as formal enterprise employees, granting them positions, employee IDs, SOPs, knowledge bases, and performance records. Through state machine workflows, structured knowledge bases, and a feedback iteration loop, it evolves Agents from chat tools into digital workforce capable of taking responsibility, performing duties, and accumulating experience.

Main features of StaffDeck

• Digital Employee Plaza: Establishes an employee profile for each Agent, including position, skills, SOPs, work records, and performance data, supporting unified management by department and role.
• One-sentence SOP generation: Business personnel describe the process in natural language, and the system automatically distills it into a visual state machine flowchart, which is published as a process-based skill for the digital employee upon confirmation.
• Multi-SOP chained execution: Multiple processes can be executed sequentially within the same conversation, reusing already acquired context information without requiring repeated user input.
• Mid-process interruption and automatic recovery: Pauses and saves state when temporary issues arise during execution, and proactively returns to the interruption point to continue execution after they are resolved.
• OKF structured knowledge base: Introduces the Open Knowledge Format, dividing enterprise knowledge into five layers: raw documents, business topics, execution manuals, business rules, and Q&A analysis, ensuring answers are traceable.
• Full-chain Trace and feedback loop: Records every utterance and every API call; automatically categorizes negative user feedback and points to the direction for SOP modification; supports human fallback, precipitating experience back into the knowledge base.

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How to use StaffDeck

• Obtain and deploy: Visit the GitHub repository (https://github.com/OpenBMB/StaffDeck）拉取开源代码并完成本地部署。
• Create a digital employee: Create a new employee profile in the management backend, setting the position, employee ID, capability boundaries, and department.
• Configure process skills: Describe the business process in natural language, and the system automatically distills it into a visual SOP state machine, which is published as a process-based skill upon confirmation.
• Build a knowledge base: Upload enterprise policy documents, and the system automatically parses them hierarchically according to the OKF specification, establishing traceable structured knowledge assets.
• Publish and onboard: Publish the configured digital employee to the Employee Plaza for organization members to invoke according to position needs.
• Operations and iteration: View the full-chain Trace through conversation logs, combine automatic attribution of negative user feedback with human fallback, and continuously optimize SOPs and the knowledge base.

Core advantages of StaffDeck

• Employee-style governance: Treats Agents as formal employees rather than tools, with positions, performance, and growth records, enabling organization-level management.
• Balance of process flexibility: An original state machine-driven process-based skill that ensures SOP determinism while supporting multi-process chaining, mid-process interruption, and context reuse.
• Traceable knowledge: The OKF structured knowledge base gives every answer a clear source, preventing AI from fabricating information.
• Continuous Evolution: Automatic attribution of negative feedback and manual fallback to accumulate experience, forming a closed loop of correcting today's mistakes tomorrow, preventing the Agent from repeating mistakes.

StaffDeck Project Address

• Project Website：https://staffdeck.openbmb.cn/
• GitHub Repository：https://github.com/OpenBMB/StaffDeck

Comparison of StaffDeck with Similar Competitors

StaffDeck Application Scenarios

• Financial Reimbursement: Digital employees collect invoices, verify standards, and submit for approval according to SOP; out-of-standard cases are automatically transferred to humans, with full traceability.
• IT Service Desk: Handles requests such as account permissions, device applications, and troubleshooting; dispatches tickets according to SOP, with complex issues seamlessly transferred to humans.
• HR Services: Answers high-frequency questions about leave, social insurance, compensation and benefits, etc., providing clearly bounded responses based on business rules.
• Legal Compliance: Covers contract review and clause risk identification, provides review opinions based on enterprise compliance policies and historical precedents, and automatically escalates high-risk clauses.
• Administrative Affairs: Coordinates processes such as meeting room booking, office supplies requests, and seal applications, standardizing trivial affairs and freeing up the administrative team.