process-mapping

Process Mapping — process mapping method

process-analyst agent work flow analysis quality mapping technique.

SIPOC analysis framework

SIPOC template

S (Supplier)	I (Input)	P (Process)	O (Output)	C (Customer)
gradespecialist/beforestage	input specialistKRW/information	core process	deliverable	client/nextstage

writing rule

1. **Process ** — core process 5~7stage definition
2. Output next — each stage deliverable specify
3. Customer identification — deliverable receivespecialist
4. Input tracking — process perform neededKorean input
5. Supplier identify — input gradespecialist

examplewhen: client weekdocument processing

S	I	P	O	C
client	weekdocument	1. weekdocument number	number confirm	client
re- whensystem	re- information	2. re- confirm	department	logisticsteam
whensystem	information	3. processing	complete	financialteam
logisticsteam		4. /		company
company		5.	number confirm	client

process map tabletechnique

BPMN between tablebasis

basis	Mermaid tablecurrent	un-
KRW	((whenwork))	whenwork/ event
companyeach	[task]	/
	{judgment}	(minutebasis)
number	subgraph	departmentfrom/role minute

(Swim Lane)

flowchart TD
 subgraph client["client"]
 A([weekdocument request]) --> B[weekdocument writing]
 end
 subgraph ["team"]
 B --> C[weekdocument number]
 C --> D{re- confirm}
 end
 subgraph logistics["logisticsteam"]
 D -->|| E[ degreewhen]
 E --> F[/]
 end
 subgraph 2["team"]
 D -->|None| G[client report]
 F --> H[ confirm]
 end

Value Stream Mapping (VSM)

current process analysis indicator

indicator	approx.	description	calculation
	LT	whenwork~complete total time	versusbasis + processing
processingtime	PT	actual task time	number value
versusbasistime	WT	stage between versusbasis	LT - PT
	PCE	process company	PT / LT × 100

VSM analysis template

stage 1: [taskpeople]
 processingtime: 30minute
 versusbasistime: 2time
 responsible: team
 tool: CRM
 : ■ (/None)

stage 2: [taskpeople]
 ...

total : 24time
total processingtime: 3time
PCE: 12.5% → improvement goal: 30%

RACI matrix

role	un-	rule
R (Responsible)	execution responsible	each 1people or more
A (Accountable)	final person	each mustwhen 1people only
C (Consulted)	specialistdocument	companybefore number needed
I (Informed)	report	result only

RACI writing examplewhen

	team	person responsible	QA	KRW
requirements	A	R	C	I
procedure document plan	C	R	I	-
review/person	A	I	R	I
deployment	A	R	-	I

/ identification checklist

7versus (TIM WOODS)

	description	SOP applied
Transport	neededKorean /deliver	person stage
Inventory	re-/	processing versusbasis document quality
Motion	neededKorean work	whensystem between data re-input
Waiting	versusbasis time	person versusbasis, versusbasis
Overproduction		neededKorean report/
Overprocessing	processing	Korean verify stage
Defects	/re-task	personKorean task
Skills	talent	qualificationspecialist task

quality checklist

item	standard
SIPOC nature also	5element identification
process stage	5~15stage (exceeding when process minute)
person responsible specify	all stage R/A degree
time	LT, PT, WT calculation
identification	minimum 1items or more improvement point