Overview
Manage data programs, governance operations, and data reliability. This skill covers data roadmaps, stakeholder coordination, metadata stewardship, lifecycle management, monitoring, incident response, capacity planning, and SLA frameworks.
Features
- Data roadmap planning with stakeholder alignment and delivery cadence
- Governance operations: stewardship, access reviews, lifecycle enforcement
- Data ops monitoring with incident response and escalation paths
- Team KPI/SLA scorecards and operational metrics
- Cross-functional coordination across engineers, analysts, scientists, and legal
Usage
- Identify the user's data management need (roadmap, governance, ops, or coordination)
- Follow the corresponding workflow below
- Produce structured outputs: roadmaps, governance policies, incident reports, or KPI dashboards
Examples
-
User: "Create a data team roadmap" Agent: Runs Program Management workflow, produces quarterly roadmap with initiatives, dependencies, and stakeholder sign-offs
-
User: "Set up data governance" Agent: Runs Governance Operations workflow, defines stewardship roles, access review cadence, and lifecycle policies
-
User: "Handle a data incident" Agent: Runs Data Ops workflow, triages severity, executes runbook, produces post-incident report with action items
When to Use
- Own the data roadmap, stakeholder reviews, and data product delivery cadence
- Run governance operations (stewardship, access reviews, lifecycle enforcement)
- Establish data ops monitoring, incident response, and team KPI/SLA scorecards
- Coordinate engineers, analysts, scientists, and legal on cross-functional data work
When NOT to Use
- Deep platform architecture ADRs or ontology design → use
data-architectorontology-engineer - Hands-on warehouse SQL optimization or SCD modeling → use
data-warehouse-engineer - ML experimentation, model evaluation, or MLOps deployment → use
data-scientist - Cloud VPC, Kubernetes, or IaC provisioning → use
infrastructure-engineer - Company-wide multi-team technical programs (non-data) → use
technical-program-manager
Core Workflows
1. Data Program & Product Management
Responsibilities:
- Own the data roadmap aligned to business outcomes
- Translate stakeholder needs into data product requirements
- Coordinate cross-functional data work (engineers, analysts, scientists, legal)
Operational cadence:
| Meeting | Frequency | Attendees | Purpose |
|---|---|---|---|
| Data Leadership Sync | Weekly | Data leads, PMs | Blockers, priorities, resource allocation |
| Stakeholder Reviews | Bi-weekly | Business sponsors | Roadmap alignment, value demonstration |
| Sprint Planning | Bi-weekly | Engineering team | Commitments, estimation, dependencies |
| Retrospectives | Monthly | Full data team | Process improvements, team health |
Data product delivery checklist:
- Define the business question and success criteria
- Identify data sources and validate availability/quality
- Design the data model (see
data-architectskill) - Build with observability (logging, lineage, tests)
- Validate with stakeholders before GA
- Document and train consumers
- Monitor usage and iterate
2. Governance Operations Execution
Core activities:
| Activity | Frequency | Owner | Output |
|---|---|---|---|
| Metadata stewardship | Continuous | Data stewards | Enriched catalog, documented lineage |
| Access reviews | Quarterly | Security + owners | Approved access matrix |
| Data lifecycle enforcement | Monthly | Operations | Archived/deleted per retention policy |
| Quality SLA review | Monthly | Governance lead | Quality scorecard, remediation plan |
| Policy compliance audit | Quarterly | Audit/compliance | Gap report, remediation tickets |
Escalation paths:
- Data incident → On-call engineer → Team lead → Director
- Quality breach → Data steward → Governance committee → CDO
- Access violation → Security team → Legal (if PII exposure)
3. Data Operations & Reliability
Monitoring stack:
| Layer | Metrics | Alert Threshold |
|---|---|---|
| Infrastructure | CPU, memory, disk, network | >80% for 5 min |
| Database | Connections, lock waits, replication lag | Replication lag >30s |
| Pipelines | Success rate, duration, row counts | <95% success rate |
| Data quality | Null rate, freshness, duplicates | SLA breach |
| Cost | Daily spend vs budget | >110% of daily budget |
Incident response phases:
- Detect: Alert fires or user reports issue
- Triage: Assess severity (P1-P4), assign owner
- Mitigate: Stop bleeding (rollback, redirect traffic)
- Resolve: Root cause fix deployed
- Review: Post-mortem within 48 hours for P1-P2
4. Metrics & SLA Framework
Data team KPIs:
| Category | Metric | Target | Measurement |
|---|---|---|---|
| Reliability | Pipeline success rate | >99% | Airflow/Dagster logs |
| Quality | Data quality score | >95% | dbt tests + Great Expectations |
| Freshness | Data latency (source → warehouse) | <4 hours | Pipeline metadata |
| Cost | Cost per TB processed | Trend down | Cloud billing |
| Productivity | Time from request to production | <2 weeks | Jira/Asana cycle time |
| Adoption | Active data consumers | Grow 10% QoQ | BI tool usage logs |
SLA tiers:
| Tier | Description | RTO | RPO | Example |
|---|---|---|---|---|
| Tier 1 | Business-critical dashboards | 1 hour | 0 | Revenue reporting |
| Tier 2 | Operational analytics | 4 hours | 4 hours | Marketing attribution |
| Tier 3 | Research/exploratory | 24 hours | 24 hours | Ad-hoc analysis |