Ra mat san pham khong phai su kien 1 ngay — la quy trinh 3 giai doan: Chuan bi, Launch, Duy tri. That bai launch thuong khong do san pham kem — do khong ai biet, khong ai tin, khong ai mua dung luc. Goi
58-positioningva31-offer-designtruoc de co message va offer; goi60-launch-playbooksau de co checklist thuc thi chi tiet.
Thu thap thong tin
Doc .agents/product-marketing-context.md, positioning doc va offer doc neu co. Neu thieu, hoi toi da 4 cau:
- San pham / offer / khoa hoc can launch la gi? Gia ban, co early bird / bundle khong, gioi han slot khong?
- Target audience chinh: ai, dang o dau, dang nghi gi? Da co tep warm nao chua (follower, email list, khach cu)?
- Timeline va budget: ngay launch cu the? Budget danh cho launch?
- Team va doi thu: team co gi (writer, designer, media buyer, agency)? Doi thu co san pham tuong tu khong — dang dinh vi the nao?
Nguyen tac
- Khong launch lanh. Bat dau warm audience it nhat 2 tuan truoc launch — teasing, seeding, email warm-up.
- Beachhead truoc, mo rong sau. Chon 1 phan khuc du nho de thang, du lon de song — thang o do roi moi buoc sang phan khuc ke tiep. Luon bat dau tu SOM (tep tiep can duoc trong 3-6 thang), khong plan theo TAM.
- 1 core message xuyen suot. Tat ca content launch phan anh cung 1 message — lay tu positioning statement.
- Co plan B. Ngay launch co su co ky thuat (LP down, ads reject, payment loi) phai co phuong an thay the san.
- No-go la quyet dinh hop le. Launch sai thoi diem te hon tre launch. Nguoi duy nhat quyet go/no-go la Leader — khong delegate.
Quy trinh
Buoc 1 — Chon beachhead segment
Cham diem SOM cho 2-3 phan khuc ung vien (thang 1-5 moi cau, toi da 45 diem):
| Nhom tieu chi | Cau hoi cham diem |
|---|---|
| Nhu cau thi truong | Noi dau ro rang va dang gia tang? Tan suat tim kiem/thao luan cao? Thi truong ben vung, khong phai trend nhat thoi? |
| Muc do canh tranh | Co nhieu doi thu lon khong? Ho da phu kin kenh chua? Co ngach nho chua ai truyen thong ro? |
| Kha nang tiep can | Co san kenh/tep phu hop? Test duoc voi ngan sach thap? Khach de ra quyet dinh? |
Quyet dinh: >= 30 diem → chon lam beachhead, launch ngay. 25-30 → can nhac, thu hep them. < 25 → xem lai san pham hoac phan khuc.
Dau hieu khach gia tri cao trong beachhead: LTV cao, it roi bo, tu gioi thieu nguoi khac. Cau hoi loc: "Neu ngay mai san pham bien mat, ban se lam gi?" — cau tra loi cang tiec cang dung tep.
Buoc 2 — Chot offer va message launch
Offer summary (lay tu 31-offer-design):
| Hang muc | Chi tiet |
|---|---|
| Ten san pham | |
| Gia chinh thuc / Early bird / Bundle | |
| Thoi gian mo ban + gioi han slot | |
| Guarantee / cam ket | |
| USP — 1 cau khac biet |
Message hierarchy cho launch — 5 tang, dung theo thu tu trong moi content:
- Hook (pain / desire) → 2. Solution (tai sao san pham nay) → 3. Proof (bang chung) → 4. Offer (cu the nhan duoc gi) → 5. Urgency (tai sao mua ngay).
Audience insight bat buoc co: chan dung, pain point, desire, objection chinh, trigger mua.
Buoc 3 — Kenh theo giai doan
| Kenh | Giai doan | Noi dung | KPI |
|---|---|---|---|
| Facebook / Meta | Pre + Launch | Teasing → Announce → Urgency | Reach, Leads |
| TikTok | Pre + Launch | Hook video, testimonial | Views, CTR |
| Email / Zalo OA | Pre + Launch | Warm-up sequence → offer → last call | Open rate, CVR |
| Seeding group/community | Pre-launch | Problem-aware content, khong reveal offer | Engagement |
| Google Ads / Search | Launch | Search intent, brand keyword | CVR, ROAS |
Nguyen tac chon: phai co ca kenh REACH (loi traffic) va kenh CONVERT (chot don) — 1 kenh khong lam duoc ca 2 viec. Uu tien kenh khach beachhead dang tap trung va minh co loi the that.
Buoc 4 — Timeline 3 giai doan
PRE-LAUNCH (T-4 → T-1 tuan):
| Tuan | Activity | Owner | Output |
|---|---|---|---|
| T-4 | Hoan thien offer + landing page live | Leader + Dev | LP live, tracking xanh |
| T-3 | San xuat content teasing (3-5 pieces) | Content | Posts ready |
| T-2 | Bat dau seeding + warm audience ads | Content + Perf | Engagement, custom audience |
| T-1 | Email/Zalo pre-launch sequence | Leader | Warm list |
| T-3 ngay | Ads setup + verify tracking | Media Buyer | Ads o trang thai Paused |
| T-1 ngay | Final check toan funnel → go/no-go | Leader | Quyet dinh GO |
LAUNCH WEEK:
| Ngay | Activity | Kenh | Owner |
|---|---|---|---|
| D-day sang | Announce chinh thuc | Tat ca | Leader |
| D-day | Bat ads BOFU | Meta, TikTok | Media Buyer |
| D+1 | Email follow-up leads chua mua | Leader | |
| D+2 | Social proof — review khach dau tien | Content | Writer |
| D+3 | Media buyer report → quyet dinh tang/giu/scale | — | Leader |
| D+5 | Urgency push — con X slot / het han bonus | Tat ca | Leader |
| D+7 | Close cart — email + post cuoi | Email + Social | Leader |
POST-LAUNCH (D+8 → D+14): tong ket so lieu (revenue/leads/ROAS/CPL), thu thap feedback khach de cai san pham + lay testimonial, retrospective voi team, quyet dinh evergreen campaign.
Buoc 5 — Milestone va go/no-go
Milestone theo giai doan:
| Milestone | Thoi diem | Tieu chi dat |
|---|---|---|
| M1 — Offer + LP ready | T-4 | LP live, tracking verify, offer lock (gia, bonus, deadline) |
| M2 — Audience warm | T-1 | Tep warm du lon: [X] engagement / [Y] email list / custom audience >= [Z] |
| M3 — Go/no-go | T-1 ngay | Qua het checklist go/no-go ben duoi |
| M4 — Mid-launch check | D+3 | CPL/CPMess trong nguong, co don dau tien |
| M5 — Close + retro | D+7 → D+14 | Dat >= [X]% target, retro hoan thanh |
Checklist go/no-go (T-1 ngay, Leader sign off):
- Tracking 100% hoat dong (pixel fire, UTM day du)
- Payment gateway test thanh cong
- Tat ca link dung, khong 404
- Offer copy dung (gia, bonus, deadline)
- Team confirm san sang, co nguoi truc inbox
- Plan B cho su co ky thuat da co
Thieu bat ky muc nao → NO-GO, doi launch. Khong launch "tam" roi fix sau.
Buoc 6 — Success metrics
| Metric | Target | Cach do |
|---|---|---|
| Revenue launch week | ||
| So don / slot ban | ||
| CPL / CPMess | ||
| ROAS | ||
| Email open rate | ||
| Landing page CVR |
Target tinh nguoc tu revenue muc tieu bang 10-tinh-kpi-nguoc — khong dat target theo cam giac.
Cau truc ket qua
Ten file: gtm-plan-[ten-san-pham]-[YYYYMMDD].md
# GTM Plan — [Ten san pham] — Launch [ngay]
## 1. Product & offer summary
| Ten / Gia / Early bird / Slot / Guarantee / USP |
## 2. Beachhead segment
- Diem SOM: [X]/45 — quyet dinh:
- Chan dung + pain + desire + objection + trigger:
## 3. Positioning & messaging
- Core message (1 cau):
- Message hierarchy: Hook → Solution → Proof → Offer → Urgency
## 4. Channel plan theo giai doan
| Kenh | Giai doan | Noi dung | KPI |
## 5. Timeline
[Pre-launch T-4 → T-1 | Launch week D-day → D+7 | Post-launch D+8 → D+14]
| Moc | Activity | Owner | Output | Deadline |
## 6. Milestone & go/no-go
| Milestone | Thoi diem | Tieu chi |
- Checklist go/no-go T-1:
## 7. Success metrics
| Metric | Target | Cach do |
## 8. Plan B
| Su co | Phuong an |
Lien ket skill
58-positioning: chay truoc — core message launch lay tu positioning statement.31-offer-design: chay truoc — offer phai chot xong truoc khi len GTM.10-tinh-kpi-nguoc: tinh target leads/budget tu revenue muc tieu.61-budget-planning: phan bo budget launch theo giai doan.60-launch-playbook: chay sau — playbook thuc thi chi tiet tung ngay, war-room, escalation.02-brief-chien-dich: chuyen GTM plan thanh brief cho team content + performance.
Checklist chat luong
- Beachhead chon bang SOM scoring, khong chon theo cam giac
- Offer summary day du: gia, early bird, slot, guarantee, USP
- Message hierarchy du 5 tang: Hook → Solution → Proof → Offer → Urgency
- Kenh co ca REACH va CONVERT, moi kenh co vai tro theo giai doan
- Warm audience bat dau >= 2 tuan truoc launch
- Timeline day du 3 giai doan, moi task co owner
- Milestone co tieu chi dat cu the, do duoc
- Checklist go/no-go day du — Leader la nguoi sign off
- Success metrics tinh nguoc tu revenue target
- Co plan B cho it nhat 3 su co (LP down, ads reject, payment loi)
- Sau launch co lich retrospective (goi 63-campaign-retrospective)