What is Kotae
Kotae is designed for small businessesintelligent chatbotplatform, based on ChatGPT technology, supports over 80 languages, and can quickly and naturally respond to customer inquiries. By analyzing user website content, training files, and FAQs, Kotae can generate accurate answers, helping businesses provide localized services globally. No programming is required; users can complete customization and deployment in just a few simple steps, and the entire process takes only 5 minutes. Users can train and customize the chatbot through website scraping, training files, and FAQs to better understand the business and provide more accurate replies.
Kotae's main features
- Multilingual support: Supports over 80 languages, helping businesses provide localized services globally.
- Fast and natural responses: Based on ChatGPT technology, it can provide fast and natural customer replies.
- Content-driven: Generates accurate answers by analyzing user website content, training files, and FAQs.
- Easy setup: No programming is required; users can complete Kotae customization and deployment in just a few simple steps, and the entire process takes only 5 minutes.
- Data-driven training: Users can train and customize Kotae through website scraping, training files, and FAQs to better understand the business and provide more accurate replies.
- Brand customization: Users can customize Kotae's appearance, including adding a company logo, theme colors, and welcome message, and can override the AI's responses by creating a set of FAQs.
- Intelligent evolution: Continuously improves its intelligence through chat history and continuously added training data.
- Real-time conversation management: Provides real-time monitoring and management of conversations, supporting human agents in taking over conversations when necessary.
Kotae's official website address
- Official website address：kotae.ai
Kotae's application scenarios
- Automated handling of customer inquiries: Can automatically respond to, manage, and analyze customer inquiries, handle 80% of routine customer questions, and let the team focus on high-value interactions.
- Improve customer satisfaction: Provide 24/7 support through proactive personalized chat interactions, expand customer support capabilities without additional staff, handle more inquiries more efficiently, and maintain high response quality.
- Collect customer feedback: Collect valuable insights from customer interactions and improve products and service levels directly from the chatbot's analytics.