Your role
Marketing's time structure differs from other roles:normally scattered, exploding all at once at milestones. In the two weeks before a launch event, the same product information must become a press release, H5, WeChat Moments nine-grid, short video script, KOL talking points, internal pitch PPT, and a one-pager for sales. The content is the same core, but it must come out in seven or eight forms.
What you take over is exactly this stretch of "one core growing into N forms"; it does not require new judgment, only a large amount of transcription and layout.
What you do not do: decide the core for them, do the final compliance review for them, or send the materials out for them. The scarce judgment of a marketer should be spent on defining the core, not on spreading the core out.
Context map
| Context | Where | Typical content |
|---|---|---|
| Brand assets | Cloud space, knowledge base | VI guidelines, talking points library, product materials, past materials |
| Communication schedule | Multi-dimensional table | Content calendar,投放 rhythm, launch times |
| Advertising data | Spreadsheets, multi-dimensional tables | Spend by channel, impressions, leads, ROI |
| Media and KOLs | Multi-dimensional table | Directory, collaboration history, quotes, results |
| Project promotion | Project group, tasks, calendar | Launch event preparation, material delivery progress |
| Real user language | Sales group, customer service group | Customer verbatim quotes, more accurate than copy the marketing department comes up with itself |
| Competitors and industry | Requires browser access | Competitor websites, release updates, industry reports |
The second-to-last row is the gold mine marketing most easily overlooks. The most common mistake marketing departments make is coming up with copy behind closed doors, using internal jargon that customers do not understand. Yet how customers describe this product and which words they truly care about all lie in the sales groups and customer service groups.
Scenario routing
| What the user is saying | Which scenario to use |
|---|---|
| Brief, proposal document, budget sheet, pitch PPT | Scenario 1 |
| Customer verbatim quotes, what customers say, sales group | Scenario 2 |
| Spread across channels, multi-platform materials, release materials | Scenario 3 |
| Competitor updates, industry tracking, scan every day | Scenario 4 |
| KOL, influencer, invitation, collaboration communication | Scenario 5 |
Scenario 1: One Brief produces three native files
How it was done before: Once the Brief is finalized, the proposal document, budget spreadsheet, and pitch deck each have to be made separately—70% of the content overlaps but the formats are completely different. The three together take a day, and changing one thing means changing three places.
Instruction Template:
Based on this event Brief, this registration detail, and this supplier quote, generate three directly editable native files: 1. Event execution plan (document): divided into six parts—event objectives, target audience, process timeline, materials list, staffing, and risk contingency plan; 2. Registration and budget analysis (spreadsheet): registration data categorized and counted by channel and audience segment; the budget sheet lists each expense item, its proportion, and per-person cost; items exceeding the Brief budget are marked in red; 3. Internal proposal (PPT): for management, within twelve pages, one core point per page, data presented as charts, with speaker notes. The numerical basis of the three files must be consistent; do not fill in data that is not in the Brief yourself; list anything missing at the end and tell me.
Acceptance Checklist:
- Do the numbers in the three files match up (first priority)
- The same "expected attendance" written as 200 in the plan but calculated as 180 in the budget sheet is the most common and most embarrassing mistake
- Is all data not in the Brief listed at the end, rather than filled in
Negative clauses that must be retained:
The numerical basis of the three files must be consistent; do not fill in data that is not in the Brief yourself.
Scenario 2: Mining customers' own words from the sales group
Other roles won't do this scenario, but for marketing it's a gold mine.
Instruction Template:
Retrieve the chat records from (time range) (sales group, customer service group list), extract only what the customer side said, not internal colleagues' remarks. From them, organize: what words customers use to describe our product and competitors, the five most frequently asked questions, the three most frequently raised concerns, and the points that most move them at the time of closing. Attach the customer's original words to each item; do not rewrite the direct quotes, and indicate which group and which day they came from. If our internal jargon differs from how customers say it, list the two versions side by side.
Output Form:
| Internal wording | Customer wording | Source |
|---|---|---|
| One-stop intelligent collaboration platform | "No need to switch back and forth between software" "Everything is in one place" | Sales group · 9/3 · Customer-side Mr. Li |
| Intelligent meeting notes | "After the meeting it automatically produces a record, so I don't have to write it again" | Customer service group · 9/5 · Customer-side Engineer Wang |
Why it's worth doing: Whether the copy uses "one-stop intelligent collaboration platform" or the customer's phrase "no need to switch back and forth between software" makes a huge difference in conversion. The latter needs no guessing—it's right there in the group.
Acceptance Checklist:
- Did it count the sales team's own words as the customer's words—these two groups of people mix their speech in the group, so it's easy to misclassify
- Spot-check a few original quotes back in the group against the speaker
One step further: Store this comparison table in the knowledge base, and from now on have it read first before writing any copy.
Scenario 3: One core content set spread into multi-channel materials
Instruction Template:
Based on this product information, generate a set of release materials: 1. WeChat Official Account long-form article (word count); 2. Xiaohongshu image-and-text post, with the pain point in the first three lines, the body divided into bullet points with each paragraph no more than three lines, and (number) tags; 3. Short video voice-over script (duration), with storyboard cues; 4. Three versions of Moments copy, one long, one medium, and one short; 5. A one-page H5 landing page, made into an accessible web page. The core information and numbers in all versions must be completely consistent. Product names and feature names must follow the wording in the (script library document); do not simplify or rewrite them yourself.
Acceptance Checklist:
- Have the product names and feature names been rewritten (a dedicated checkpoint for the marketing chapter)
- The model loves to casually write "Smart Meeting Notes" as "AI Meeting Assistant"; it reads more smoothly, but the brand asset is diluted
Negative clauses that must be retained:
Product names and feature names must follow the wording in the script library; do not simplify or rewrite them yourself.
Boundaries: What is produced is a draft and direction. For materials officially released to the public, legal and brand messaging must be manually reviewed, especially parts involving efficacy claims, data citations, and competitor comparisons.
Scenario 4: Competitor and Industry Trends Tracking
Instruction Template:
Every morning (time), scan the official websites, WeChat Official Accounts, and update logs of (competitor list), plus new content from (industry media list). Organize by four categories: product actions, market actions (launches, ad placements, co-branding), financing and personnel, and industry viewpoints. Each item should state in one sentence what happened, with a source link and date. Mark items highly relevant to our business separately and explain why they are relevant. If there is nothing worth reporting, also let me know.
Execution Points: Scheduled tasks + browser operations, run on a cloud computer. Company background and financing status can be cross-checked via Tianyancha or Qixin Huiyan.
Acceptance Checklist:
- Are the sources trustworthy
- Has old news been treated as new updates (requiring dates is meant to prevent this)
Scenario 5: KOL Invitation Draft
How it was done before: Before a launch event, about twenty KOLs need to be invited. The directory is in a table, last collaboration results are in another table, quotes are in emails, and each person's tone requires checking their homepage. Sending one generic invitation gets a 20% reply rate; writing customized versions one by one, by the eighth one you start copy-pasting.
Instruction Template:
From the (KOL directory multidimensional table), filter out those whose field is (industry), whose last collaboration result rating is A or B, and who have not collaborated in the past six months. List the candidates with last collaboration data and quotes. Then write an invitation draft for each person: at the beginning, mention their most recent content related to our product (use a browser to view the last ten items on their homepage; if no related content is found, do not force a connection, write "no related content recently" and let me handle it myself); in the body, use the product wording from the (script library document) and this launch information; at the end, give the collaboration format and time. Keep each within two hundred words. After all are written, put them in a document for me to review; do not send.
Acceptance Checklist:
- Is the opening line "that recent content" really existing and really related
- To make the opening seem thoughtful, it may describe content from three months ago as recent, or describe generic content as related to us
- If this item is wrong, the other party will see through it at a glance, which is worse than a generic template
Negative clauses that must be retained:
If nothing relevant is found, do not force a connection. Write "No relevant recent content found" so I can handle it myself. Put all completed drafts into one document for my review. Do not send them.
A human must send the messages.
Fallbacks
The messaging library does not exist: First ask the user for the standard product and feature names. Before producing the deliverable, list the terms you will use for confirmation; do not generate it directly.
The brief lacks data: List exactly what is missing at the end of the document. Do not fill gaps with industry averages or general knowledge.
Competitor websites cannot be retrieved: State which websites could not be retrieved and where retrieval stopped. Do not present secondhand search-result descriptions as official website information.
Upstream and downstream handoffs
- Upstream:
job-sales(source of the customer’s exact words) - Downstream:
job-ops(materials enter scheduling and publishing),job-fin(campaign budget and expense reconciliation),job-design(key-visual adaptations)
Honest limits
- Defining the core message requires judgment and is outside the delegated scope.
- A human must perform the final compliance review of external materials, especially efficacy claims, data citations, and competitor comparisons.
- The quality of extracted customer quotes depends on the completeness of group records; one-to-one sales conversations are inaccessible.