Helps with Unboxd — an AI email secretary that reads every email for you and extracts action items, highlights, and FYIs into structured daily briefings. Supports Gmail, Outlook, and IMAP.
Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
- What are you trying to do with Unboxd?
- A) Set up Unboxd for the first time
- B) Fix categorization (emails in wrong bucket)
- C) Manage credits / hitting daily limits
- D) Configure multiple email accounts
- E) Compare Unboxd to alternatives
- F) Something else — describe it
-
Which email provider(s)?
- A) Gmail / Google Workspace
- B) Outlook / Microsoft 365
- C) IMAP (other provider)
- D) Multiple providers
-
Which plan are you on (or considering)?
- A) Plus ($7.50/mo) — 2 accounts, 20 emails/day
- B) Pro ($12.50/mo) �� 4 accounts, 50 emails/day
- C) Ultra ($41.67/mo) — 8 accounts, 200 emails/day
- D) Not sure / evaluating
If the user's request already provides most of this context, skip directly to the relevant step.
Step 2 — Route or answer directly
| If the question is about... | Route to... |
|---|---|
| AI-drafted email replies in your voice | /sales-fyxer {question} or /sales-superhuman {question} |
| Meeting note-taking or call recording | /sales-note-taker {question} |
| AI executive assistant (calendar + tasks + email) | /sales-alfred {question} |
| General AI email assistant comparison | /sales-do AI email assistant selection |
For Unboxd-specific questions, continue to Step 3.
Step 3 — Unboxd platform reference
Read references/platform-guide.md for the full platform reference — capabilities, pricing, categorization logic, provider setup, and comparison data.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
- For categorization issues: Manually correct miscategorized emails — Unboxd learns from corrections over time
- For credit management: Check daily usage patterns, consider upgrading if consistently hitting limits
- For missing action items: Verify the sender isn't in your block list, check if the email was processed (credit used)
- For multiple accounts: Each plan tier limits connected accounts — Plus (2), Pro (4), Ultra (8)
If you discover a gotcha, workaround, or tip not covered in references/learnings.md, append it there.
Gotchas
Best-effort from research — review these, especially items about plan-gated features and credit limits that may be outdated.
- Credit-based pricing with daily caps. Plus plan processes only 20 emails/day (600/mo). High-volume inboxes will hit limits fast — important emails arriving after the daily cap won't be processed until the next day.
- No API, no webhooks, no Zapier/Make. Entirely closed ecosystem. You cannot export action items programmatically or integrate with task managers automatically.
- No AI reply drafting. Unboxd reads and categorizes — it does NOT write replies. If you need AI-drafted responses, pair it with Superhuman or Fyxer, or use a different tool entirely.
- IMAP polling vs webhook. Gmail and Outlook use real-time webhooks for email retrieval. IMAP uses periodic polling — expect delays for non-Gmail/Outlook providers.
- Small startup (~1,000 users). Limited community support, no G2/Capterra reviews. Evaluate stability risk for mission-critical email workflows.
- Self-improving: If you discover something not covered here, append it to
references/learnings.mdwith today's date.
Related skills
/sales-fyxer��� Fyxer AI platform help — AI email assistant with voice-trained reply drafting and meeting notes/sales-superhuman— Superhuman platform help — fastest AI email client with keyboard workflow and MCP server/sales-sanebox— SaneBox server-side email filtering (smart folders, any email provider, $7/mo). Install:npx skills add sales-skills/sales --skill sales-sanebox -a claude-code/sales-inbox-zero— Inbox Zero open-source AI email assistant (auto-labeling, rules API/CLI, self-hostable, $18/mo or free). Install:npx skills add sales-skills/sales --skill sales-inbox-zero -a claude-code/sales-clean-email— Clean Email inbox cleanup (bulk actions, Auto Clean rules, Unsubscriber, $29.99/yr). Install:npx skills add sales-skills/sales --skill sales-clean-email -a claude-code/sales-alfred— alfred_ platform help — AI executive assistant for email triage, tasks, and calendar/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do -a claude-code
Examples
Example 1: Credits running out before month end
User says: "I'm on the Plus plan and I keep running out of Unboxd credits by the 15th. What should I do?" Skill does:
- Reads platform guide for credit system details
- Explains Plus plan: 600 credits/mo, 20/day cap — if inbox receives 30+ emails/day, many go unprocessed
- Suggests: upgrade to Pro (1,500 credits/mo, 50/day) or set up email filters to reduce noise before it reaches Unboxd
- Notes that keyword/address blocking in Unboxd can prevent low-value emails from consuming credits Result: Clear upgrade recommendation with workaround for staying on current plan
Example 2: Comparing Unboxd vs Fyxer for a busy founder
User says: "I get 100+ emails a day and waste 2 hours reading them. Should I use Unboxd or Fyxer?" Skill does:
- Reads platform guide comparison section
- Explains core difference: Unboxd extracts action items so you skip reading; Fyxer organizes inbox and drafts replies
- Unboxd is better if: you mainly need to know what requires action, you want daily briefings, you use IMAP providers
- Fyxer is better if: you need AI-drafted replies, you want meeting notes, you need HubSpot integration
- Notes pricing: Unboxd Pro $12.50/mo (50 emails/day) vs Fyxer Starter $22.50/mo (unlimited emails)
- For 100+ emails/day, user would need Unboxd Ultra ($41.67/mo) — at that price, Fyxer may be better value Result: Nuanced comparison factoring in email volume and pricing
Example 3: Setting up Unboxd with multiple email accounts
User says: "I want to connect my Gmail, Outlook, and Fastmail to Unboxd. How does that work?" Skill does:
- Reads platform guide for multi-account setup
- Confirms Unboxd supports all three: Gmail via webhook, Outlook via webhook, Fastmail via IMAP
- Notes IMAP (Fastmail) will poll periodically rather than real-time — expect delays
- Checks plan: 3 accounts requires at least Pro ($12.50/mo, up to 4 accounts)
- Explains daily credit limit is shared across all accounts — 50 emails/day total on Pro Result: Setup guidance with provider-specific notes and plan requirement
Troubleshooting
Emails categorized into the wrong bucket
Symptom: Important client emails showing up in FYI instead of Action Items, or newsletters appearing as Highlights Cause: Unboxd's AI categorization learns over time — early usage has lower accuracy, especially for ambiguous emails Solution: Manually correct miscategorized emails consistently. Use keyword blocking to prevent known low-value senders from being processed. Check that the sender isn't in your block list if important emails aren't showing up at all. Give it 1-2 weeks of corrections before judging accuracy.
Daily credit limit reached — important emails not processed
Symptom: Emails arriving after the daily cap go unprocessed until next day Cause: Credit-based system processes emails in order received. On Plus plan (20/day), a busy morning can exhaust credits before afternoon emails arrive. Solution: Upgrade plan (Pro = 50/day, Ultra = 200/day). Alternatively, set up pre-filters in Gmail/Outlook to route obvious newsletters and marketing emails to folders Unboxd doesn't monitor, preserving credits for important emails.
IMAP provider emails delayed
Symptom: Emails from Fastmail, ProtonMail Bridge, or other IMAP providers take 15-30 minutes to appear in Unboxd briefings Cause: IMAP uses periodic polling rather than real-time webhooks (Gmail/Outlook only get webhooks) Solution: This is expected behavior — IMAP polling has inherent delays. If real-time processing is critical, consider using Gmail or Outlook as your primary account and forwarding IMAP emails there.