Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
-
What's your primary goal?
- A) Transcribe audio/video files (batch transcription)
- B) Record and transcribe meetings (Zoom/Meet/Teams)
- C) Integrate Transkriptor API into a pipeline
- D) Compare Transkriptor to alternatives for my use case
- E) Troubleshoot a specific issue (accuracy, billing, meeting bot)
-
What type of content are you transcribing?
- A) Meetings / calls
- B) Interviews / podcasts
- C) Lectures / education
- D) Media production / subtitles
- E) Mixed / high volume
- Volume?
- A) Occasional (< 5 hrs/mo)
- B) Regular (5-40 hrs/mo)
- C) High volume (40+ hrs/mo)
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|---|
| Choosing a live meeting recorder or note-taker broadly | /sales-note-taker {user's question} |
| Building a coaching program from call recordings | /sales-coaching {user's question} |
| General CRM-to-tool integration (Zapier, webhooks, iPaaS) | /sales-integration {user's question} |
| Comparing batch transcription tools broadly (Sonix, TranscribeMe, Rev, Verbit, Temi) | /sales-note-taker {user's question} |
When routing, provide the exact command: "This is a {problem domain} question — run: /sales-{skill} {user's original question}"
Otherwise, answer directly below.
Step 3 — Transkriptor platform reference
Read references/platform-guide.md for the full platform reference — features, pricing, integrations, data model, workflows.
If the question involves the API, also read references/transkriptor-api-reference.md.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
When Transkriptor makes sense:
- Multilingual transcription (100+ languages) at budget prices
- Meeting recording via bot (Zoom/Meet/Teams) with AI summaries
- Subtitle generation (SRT/VTT) for multilingual content
- Teams needing sentiment analysis and speaker analytics
When to look elsewhere:
- Enterprise revenue intelligence or sales coaching → Gong, Avoma (see
/sales-note-taker) - 99% accuracy guarantee → TranscribeMe Standard ($1.25/min human review)
- English-only budget batch transcription → Temi ($0.25/min, simpler)
- Deep CRM field-mapping → Fathom Business, Fireflies Business, Gong
- API access without Enterprise pricing → Sonix Premium, Fathom, Fireflies
If you discover a gotcha, workaround, or tip not covered in references/learnings.md, append it there.
Gotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- API requires a paid subscription, and the exact gating tier is unverified. Older notes said "Enterprise-only," but the official developer docs and pricing page do not state which tier unlocks the API. Confirm API availability for your plan in-app before committing. If you need a clearly API-included budget tool, Sonix Premium or Temi are safe bets.
- Accuracy drops sharply with non-English languages. Users report significantly worse results for Portuguese, Bulgarian, and other non-English languages compared to English. Test with your actual audio before committing.
- Auto-renewal billing surprises. The most common complaint on Trustpilot — subscriptions auto-renew with no warning email, and cancellation is difficult through the app. Cancel well before renewal date and confirm via email.
- Speaker diarization is weak. Multiple speakers in the same audio often get misattributed, especially with overlapping speech. This is worse than competitors like Fireflies or Otter for multi-speaker calls.
- CRM integrations are shallow. Homepage lists HubSpot/Salesforce/Zoho but reviews dispute the depth of these integrations. Verify actual field-mapping capabilities before relying on them.
- Custom vocabulary requires manual setup. Available via API and app, but only on paid plans. Doesn't work retroactively on already-transcribed files.
- UI and export options change without notice. Users report interface changes breaking their established workflows. Export format availability varies by plan.
- Unused minutes don't roll over. Monthly minute allotments reset each billing cycle with no carryover.
Related skills
/sales-sonix— Sonix platform help (AI transcription + translation + subtitles, 53 languages, REST API, SOC 2/HIPAA). More features with API access on lower tiers./sales-temi— Temi platform help (budget AI transcription at $0.25/min, Rev's engine, English-only). Simpler and cheaper for English-only batch work./sales-transcribeme— TranscribeMe platform help (human+AI hybrid, 99% accuracy guarantee, HIPAA). When accuracy is non-negotiable./sales-verbit— Verbit platform help (enterprise AI+human transcription, live captioning, accessibility compliance). Enterprise batch/live transcription./sales-note-taker— Comparing AI meeting note-takers and conversation intelligence platforms broadly./sales-integration— General tool integration patterns (Zapier, webhooks, iPaaS)/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Choosing Transkriptor vs Sonix for multilingual podcast transcription
User says: "I transcribe podcasts in English, Spanish, and French — about 20 hours per month. Is Transkriptor or Sonix better?" Skill does:
- Calculates Transkriptor Pro: $19.99/mo for 2,400 min (40 hrs) — covers it with room to spare
- Calculates Sonix Standard: 20 hrs × $10/hr = $200/mo; Sonix Premium: $22 + 20 × $5 = $122/mo
- Notes Transkriptor is significantly cheaper for this volume
- Flags: Transkriptor API requires a paid plan and the exact gating tier is unverified — confirm API access for their plan before relying on automation; Sonix Premium clearly includes API
- Recommends Transkriptor Pro if they only need web UI and Zapier, Sonix if they need API access Result: Clear cost comparison with API access as the decision tiebreaker.
Example 2: Debugging accuracy with non-English recordings
User says: "My Transkriptor transcripts in Portuguese are barely usable — so many errors." Skill does:
- Confirms non-English accuracy is the most common complaint in reviews
- Recommends setting up custom vocabulary for Portuguese domain terms
- Suggests improving audio quality (reduce background noise, use close microphone)
- If accuracy is still insufficient, recommends TranscribeMe ($1.25/min human review) or Verbit for professional Portuguese transcription Result: Practical workarounds plus alternative recommendations.
Example 3: Building a Transkriptor API pipeline
User says: "I want to auto-transcribe recordings via the Transkriptor API when they hit our S3 bucket." Skill does:
- Confirms API requires a paid subscription — asks user to verify their plan includes API access (exact gating tier is not stated in official docs)
- Reads the API reference for endpoint details
- Sketches pipeline: S3 event → Lambda →
POST /transcription/local_file/get_upload_url(withfile_name) →PUTbinary to the returned upload URL →POST /transcription/local_file/initiate_transcription(withpublic_url, ISOlanguage,service) → webhook on completion (POST /integrations/webhooks) →GET /files/{order_id}/content→ normalize → warehouse - Notes: Bearer token auth, 1K req/min rate limit, webhooks fire on transcription completion (no documented HMAC signature)
- If the plan/pricing is prohibitive, suggests Sonix Premium API as alternative Result: Working pipeline architecture with Transkriptor-specific constraints and fallback option.
Troubleshooting
Billing auto-renewal with no warning or difficulty cancelling
Symptom: Subscription auto-renewed unexpectedly, cancellation button doesn't work or support doesn't respond Cause: Most common complaint — Transkriptor auto-renews without sending reminder emails, and the in-app cancellation flow has known reliability issues Solution: Cancel at least 7 days before renewal. Use the web dashboard (not mobile app) to cancel. Email support@transkriptor.com directly with cancellation request and save the confirmation. If charged after cancellation, dispute with your payment provider.
Meeting bot not joining or not recording
Symptom: Transkriptor bot doesn't appear in Zoom/Meet/Teams meeting, or joins but doesn't capture audio
Cause: Calendar sync misconfiguration, meeting platform security settings blocking bots, or the meeting link format isn't recognized
Solution: Verify calendar is connected in Settings. Check that the meeting platform allows external bot participants (Zoom → Settings → Security → "Allow participants to join before host"). For Google Meet, ensure the meeting link is a standard meet.google.com URL. Try manually adding the meeting URL in Transkriptor instead of relying on auto-join.
Accuracy far below expected with technical jargon or proper nouns
Symptom: Transcript consistently mis-recognizes brand names, technical terms, acronyms, and proper nouns Cause: Generic ASR model doesn't know domain-specific vocabulary Solution: Set up custom vocabulary in Transkriptor Settings (paid plans only). Add commonly used terms, acronyms, and proper nouns. For ongoing accuracy improvement, review and correct transcripts — Transkriptor uses corrections to improve future results. If custom vocabulary doesn't help enough, consider TranscribeMe human review tier for critical recordings.