Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
- What do you need help with?
- A) Alert noise — too many irrelevant Slack notifications
- B) Reply quality — suggested responses sound generic
- C) Community/keyword targeting — not finding the right conversations
- D) AI copilot feedback loop — not improving over time
- E) Comparing Pluggo to other social listening tools
- F) Something else — describe it
- Current setup?
- A) Just signed up / configuring
- B) Running but too much noise
- C) Running but leads aren't relevant
- D) Evaluating vs other tools
If the user's request already provides enough context, skip to Step 2.
Step 2 — Route or answer directly
- Social listening strategy or tool comparison →
/sales-social-listening [question] - Reddit-only lead gen with AI replies →
/sales-redreach [question]or/sales-leedlime [question] - Multi-platform monitoring with API access →
/sales-octolens [question]or/sales-buska [question] - AI search visibility tracking →
/sales-ai-visibility [question] - LinkedIn signal intelligence →
/sales-trigify [question]
Otherwise, answer directly from the platform reference below.
Step 3 — Pluggo platform reference
Read references/platform-guide.md for the full platform reference — capabilities, pricing, Slack integration, community discovery, reply templates.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
- Reduce noise — provide negative feedback on irrelevant Slack alerts to train the AI copilot, tighten keyword specificity
- Improve replies — never post smart reply templates verbatim, personalize with experience, match community tone
- Community targeting — let auto-discovery run first, then prune low-quality communities after reviewing initial results
- Feedback loop — use Slack one-click feedback consistently to improve AI recommendations over time
If you discover a tip not in references/learnings.md, append it there.
Gotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- New signups are currently paused. Pluggo is in maintenance mode. Contact hello@pluggo.ai for custom solutions. If evaluating tools, consider alternatives like Octolens, Buska, or Syften.
- No API, no webhooks, no MCP server. Pluggo is Slack + dashboard only. No programmatic access to leads or data.
- No Zapier/Make integration. Cannot trigger automations from discovered opportunities. Manual workflow only beyond Slack alerts.
- Slack is the only delivery channel. If your team doesn't use Slack, Pluggo has no alternative notification method.
- AI replies need heavy editing. Smart reply templates are starting points, not ready-to-post content. Reddit and HN communities will flag promotional replies.
- Free tier refreshes weekly only. Real-time monitoring requires a paid plan. Weekly refreshes miss time-sensitive buying conversations.
Related skills
/sales-social-listening— Social listening strategy — tool comparison, monitoring setup, competitive intelligence/sales-octolens— Developer-first social listening with API, MCP server, webhooks/sales-buska— Multi-platform social listening with intent scoring, API, MCP, webhooks/sales-syften— AI-filtered keyword monitoring across Reddit, HN, X, Bluesky, 15+ platforms/sales-redreach— AI Reddit lead gen with keyword auto-discovery, Google-ranking posts/sales-leedlime— Credit-based Reddit lead gen with intent scoring, Slack/Discord alerts/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Slack alerts too noisy
User says: "Pluggo sends me 30+ Slack messages a day and most are irrelevant conversations" Skill does:
- Reads platform-guide.md for feedback loop and keyword tuning
- Recommends using one-click negative feedback in Slack on every irrelevant alert to train the AI copilot
- Suggests narrowing keywords from broad terms to specific pain-point phrases
- Advises reviewing auto-discovered communities and removing low-quality ones Result: Reduced alert volume with higher relevance through AI training and keyword refinement
Example 2: Integrating Pluggo leads into a CRM
User says: "How do I get Pluggo opportunities into HubSpot?" Skill does:
- Reads platform-guide.md integration section
- Explains no API, webhooks, or Zapier exist — Slack is the only output
- Suggests manual workflow: bookmark high-intent Slack alerts, batch-enter into CRM weekly
- For volume needs, recommends evaluating Buska or Octolens which have API/webhook access Result: Manual workaround established, with API-capable alternatives flagged
Example 3: Reply templates getting downvoted on Reddit
User says: "Every time I use Pluggo's suggested reply on Reddit, it gets downvoted or removed" Skill does:
- Reads platform-guide.md reply quality section
- Explains Reddit norms: never post templates verbatim, lead with genuine value
- Recommends rewriting in first person, adding personal experience, checking subreddit rules
- Suggests building karma in target subreddits before engaging Result: Improved reply survival through community-appropriate engagement
Troubleshooting
Slack alerts contain mostly irrelevant conversations
Symptom: High volume of alerts about topics unrelated to your product Cause: Keywords too broad, AI copilot not yet trained, or auto-discovered communities include irrelevant ones Solution: Use one-click negative feedback on every irrelevant alert in Slack — this trains the AI copilot. Review your keyword list and remove generic terms. Check auto-discovered communities and manually remove irrelevant ones. Start with 3-5 specific pain-point keywords rather than category terms.
AI copilot not improving despite feedback
Symptom: Recommendation quality stays flat after weeks of providing feedback Cause: Inconsistent feedback (skipping alerts), or keywords are so broad that even refined AI can't filter well Solution: Provide feedback on every single alert (positive or negative), not just occasional ones. Tighten keywords to be more specific. If quality doesn't improve after 2-3 weeks of consistent feedback, the AI may not have enough signal — try more distinctive keywords.
Can't sign up — new plans paused
Symptom: Pluggo website says new signups are paused Cause: Platform is in maintenance mode Solution: Email hello@pluggo.ai for custom access. If you need a tool now, evaluate alternatives: Octolens ($25/mo, API + MCP), Buska ($19/mo, 30+ platforms, API), or Syften ($9/mo, AI filtering, API).