Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
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What's your goal?
- A) Set up MinutesLink for my team (onboarding, calendar sync, bot config)
- B) Fix a problem (bot not joining, transcription quality, billing)
- C) Compare MinutesLink to other note-takers (deciding to buy or switch)
- D) Share meeting notes externally or integrate with my stack
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Which plan are you on (or considering)?
- A) Free (10 meetings/mo, 60 min each)
- B) Pro ($9/mo — 30 meetings, concurrent capture)
- C) Business ($24/mo — 100 meetings, priority support)
- What meeting platform(s)?
- A) Google Meet only
- B) Zoom only
- C) Both Google Meet + Zoom
- D) Microsoft Teams (not yet supported)
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|---|
| Comparing many note-takers across categories | /sales-note-taker {user's question} |
| Reviewing a specific call for coaching | /sales-call-review {user's question} |
| Building a coaching program | /sales-coaching {user's question} |
| CRM integration patterns (Zapier, webhooks) | /sales-integration {user's question} |
Otherwise, answer directly below.
Step 3 — MinutesLink platform reference
Read references/platform-guide.md for the full platform reference — features, pricing, integrations, workflows, known issues.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
- Budget evaluation: Compare total cost at their meeting volume. Free covers 10 calls — fine for solo reps. Pro ($9/mo) suits small teams under 30 calls. Business ($24/mo) for orgs with concurrent meetings.
- Platform fit check: If user needs MS Teams, MinutesLink isn't ready — suggest Fathom, Fireflies, or tl;dv. If they need deep CRM sync, Zapier is the only path — compare to Fathom Business or Fireflies Business for native HubSpot/Salesforce.
- Sharing workflow: MinutesLink's shareable links (no sign-up needed) are a differentiator for external stakeholder sharing — point this out if relevant.
- Privacy stance: End-to-end encryption, GDPR/CCPA compliant, Estonia-based. Useful for EU-conscious teams, though not at Memoro/Jamie GDPR-native level.
If you discover a gotcha, workaround, or tip not covered in references/learnings.md, append it there.
Gotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- No Microsoft Teams support. Only Google Meet and Zoom. Teams support is "planned" with no public timeline. If Teams is a requirement, MinutesLink is not an option.
- No public API. No REST, GraphQL, or webhook endpoints. CRM integration is Zapier-only. If you need custom transcript pipelines, look elsewhere (Fathom, Fireflies, Wave).
- No mobile app. Desktop/web only. If reps need mobile recording for field meetings, consider Wave, Omi, or Siro.
- AI notes are basic compared to competitors. No methodology scorecards (MEDDIC/BANT), no coaching analytics, no deal intelligence. For sales coaching, look at tl;dv, Avoma, or Gong.
- Meeting limits are per-month, not per-seat. Free = 10 total calls, not 10 per user. Teams sharing an account hit the ceiling fast.
- Concurrent meeting capture requires Pro+. Free plan records one meeting at a time.
Related skills
/sales-note-taker— Compare note-taker platforms, build transcript API pipelines, select by budget/CRM/coaching needs/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Budget team evaluating MinutesLink
User says: "I run a 4-person sales team on Google Meet. Is MinutesLink Pro enough or do I need Business?" Skill does: Calculates meeting volume — 4 reps × ~8 calls/week = ~32 calls/month. Pro caps at 30, so they'd hit the limit. Recommends Business ($24/mo) for headroom, or suggests Fathom free (unlimited recordings) if budget is the primary concern.
Example 2: Sharing notes with a prospect
User says: "I want to send my prospect a meeting summary without making them create an account." Skill does: Explains MinutesLink's public sharing feature — generate a shareable link from any meeting note, recipient views without signing up. Notes this is a differentiator vs Fathom/Fireflies where sharing often requires accounts.
Example 3: Needs Teams support
User says: "We use Microsoft Teams for all calls. Can MinutesLink handle that?" Skill does: Explains Teams is not supported yet (planned, no timeline). Suggests Fathom, Fireflies, or tl;dv as budget-friendly alternatives with Teams support.
Troubleshooting
MinutesLink bot not joining scheduled meetings
Symptom: Calendar is synced but the bot doesn't appear in the meeting Cause: Calendar sync may have disconnected, or the meeting was created after the sync window Solution: Re-authorize Google Calendar in MinutesLink settings. Verify the meeting shows in MinutesLink's upcoming meetings list. For ad-hoc meetings, use the Chrome extension instead of the bot.
Transcription quality is poor or speakers mislabeled
Symptom: Transcript has errors or attributes speech to wrong participants Cause: Audio quality issues, overlapping speakers, or non-English content in a language not well-supported Solution: Ensure good audio input (headset vs laptop mic). For multi-language meetings, verify MinutesLink's language detection is set correctly. Re-record a test meeting to compare quality.
Subscription cancellation is unclear
Symptom: Can't find how to cancel the subscription Cause: Cancellation flow is not prominently surfaced in the UI Solution: Go to account settings → subscription → cancel. If subscribed through the website, email support@minuteslink.com. For app store subscriptions, cancel through Apple/Google subscription management.