Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
- What do you need help with?
- A) Setting up Letterly (recording, transcription, rewrite options)
- B) Configuring integrations (Zapier, webhooks, AI tools)
- C) Content creation workflow (social posts, emails, journals)
- D) Troubleshooting (recording failures, garbled text, sync issues)
- E) Choosing a plan or comparing to AudioPen/TalkNotes/Voicenotes
-
What platform are you on?
- A) iOS
- B) Android
- C) Web
- D) macOS
-
What's your primary use case?
- A) Social media content creation from voice
- B) Quick emails and messages
- C) Personal journaling / thought capture
- D) Professional note-taking
- E) Multilingual content
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| If the question is about... | Route to... |
|---|---|
| Comparing note-takers across platforms | /sales-note-taker [question] |
| Reviewing a specific sales call | /sales-call-review [question] |
| Sales coaching program design | /sales-coaching [question] |
| Connecting Letterly to CRM via Zapier/webhooks | /sales-integration [question] |
If the question is Letterly-specific, continue to Step 3.
Step 3 — Letterly platform reference
Read references/platform-guide.md for the full platform reference — features, pricing, rewrite options, integrations, workflow patterns.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
- Voice-to-content workflow: Record → AI transcribes → pick rewrite option (social post, email, to-do, etc.) → copy/share → optionally send via Zapier
- Custom rewrite workflow: Create a custom rewrite with specific instructions → apply to any recording for consistent output formatting
- Automation pattern: Zapier "Letterly Actions" trigger (fires when you tap an action inside a note — not a passive new-note trigger) or webhook → route to Notion, Google Docs, Slack, email, or any connected app (text only: title, text, date, tags — audio is not sent)
- Multilingual workflow: Record in any of 90+ languages → Letterly transcribes and rewrites → optionally translate to another language
If you discover a gotcha, workaround, or tip not covered in references/learnings.md, append it there.
Gotchas
Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.
- 90-minute recording limit — each recording session caps at 90 minutes (raised from 15 min in May 2025). For longer sessions, split into multiple recordings. The number of recordings is unlimited.
- Audio/video file upload IS supported — as of Aug 2025 you can upload existing audio/video files for transcription, not just record in-app. (Older reviews saying "record-only" are stale.)
- No search feature — as notes accumulate, finding older recordings is difficult. Use tags aggressively to organize. This is a frequently-requested missing feature. (The MCP server lets an AI client query your notes, but there is no in-app search UI.)
- AppSumo LTD is stackable-code pricing — current LTD is $89/$178/$267/$356 for 1–4 stacked codes (stacking raises feature limits); older "1/2/4-device license" framing is no longer the live offer. Refundable up to 60 days.
- Ghost text on empty recordings — if you start recording without speaking and stop, the app may generate random text. Delete these immediately.
- No speaker diarization — single-speaker only. Not suitable for multi-person meetings or interviews.
- Zapier trigger is "Letterly Actions", not automatic — the Zapier trigger fires only when you tap an action inside a note (it is NOT a passive "new note created" trigger). Only text (title, text, date, tags) is sent — the audio file is not. Some users also report intermittent trigger reliability; test before relying on it.
- No public REST API, but an MCP server exists — there are no REST endpoints/SDKs, but Letterly added an MCP server (April 2026) so Claude/ChatGPT/Cursor can query and rewrite notes. Programmatic paths are MCP, Zapier, and webhooks.
Related skills
/sales-note-taker— Compare AI note-takers across platforms, choose the right one for your team, or wire transcripts into CRM. Install:npx skills add sales-skills/sales --skill sales-note-taker -a claude-code/sales-audiopen— AudioPen platform help — closest competitor with custom writing styles, SuperSummaries, and one-time payment. Install:npx skills add sales-skills/sales --skill sales-audiopen -a claude-code/sales-voicenotes— Voicenotes platform help — voice notes with Ask AI search, Obsidian/Notion sync, and 9 Zapier triggers. Install:npx skills add sales-skills/sales --skill sales-voicenotes -a claude-code/sales-talknotes— TalkNotes platform help — 100+ pre-made templates for structured voice-to-content. Install:npx skills add sales-skills/sales --skill sales-talknotes -a claude-code/sales-integration— Connect Letterly to your CRM, data warehouse, or other tools via Zapier or webhooks. Install:npx skills add sales-skills/sales --skill sales-integration -a claude-code/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do -a claude-code
Examples
User: "I record voice memos while walking and want them to automatically become Twitter/X posts — how do I set that up in Letterly?" Skill does: Explains the rewrite workflow — record voice memo → select "X post" rewrite option → AI generates tweet-length content. For automation, set up Zapier with webhook trigger → Buffer or X posting action.
User: "I bought Letterly but my recordings keep producing gibberish text that I never said" Skill does: Explains the ghost text issue — stopping a recording with no speech generates random text. Recommends deleting ghost notes, ensuring microphone permissions are granted, and checking background noise levels.
User: "I need to record a 45-minute brainstorm session — does Letterly handle that?" Skill does: Confirms Letterly now supports up to 90 minutes per recording (raised from 15 min in May 2025), so a 45-minute session fits in a single recording. For sessions over 90 minutes, split into chunks and tag all segments with the same tag, then combine the rewritten outputs. Notes that AudioPen still caps at 15 min, while TalkNotes Pro allows 2 hours.
Troubleshooting
Recording produces random/ghost text
Symptom: You stop a recording and the app generates text you never said. Fix: This happens when recording is started without speech input. Delete the ghost note. Always ensure you're speaking before stopping. If the issue persists with actual speech, check microphone permissions (Settings → Letterly → Microphone) and try re-recording in a quieter environment.
Zapier automation not triggering on new notes
Symptom: Notes are created in Letterly but the Zap never fires. Fix: Verify your Letterly account is connected in Zapier — re-authorize if the connection is stale. Test with Zapier's built-in "Test trigger" first. If using webhooks instead of Zapier, verify the webhook URL is correct and the receiving endpoint returns a 200 status. Some users report intermittent trigger failures — add a Zapier filter step as a safety check.
Notes not syncing across devices
Symptom: Notes created on your phone don't appear on the web or Mac app. Fix: Ensure you're logged into the same account on all devices. Check internet connectivity — offline recordings queue for sync when back online. Force-refresh by pulling down on the note list. If the issue persists, log out and back in on the affected device. Cloud syncing improvements have been ongoing — check for app updates.