Step 1 — Gather context
If references/learnings.md exists, read it first for accumulated platform knowledge.
Ask the user:
- What do you need help with?
- A) Setting up KaraX (connecting to Zoom/Meet/Teams, first meeting, integrations)
- B) Troubleshooting an issue (workflows not triggering, data retention, meeting caps)
- C) Comparing KaraX to another note-taker or AI workspace (Otter, Fathom, Fireflies)
- D) Understanding pricing or plan limits
- E) CRM integration (Salesforce, HubSpot, Notion, ClickUp)
- F) AI workflow automation setup
- How are you using KaraX?
- A) Meeting transcription and notes
- B) AI chat (multi-LLM workspace)
- C) Workflow automation across tools
- D) All of the above
Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.
Step 2 — Route or answer directly
| Problem domain | Route to |
|---|---|
| Comparing all AI note-takers (not just KaraX) | /sales-note-taker {user's question} |
| Reviewing a specific call for coaching | /sales-call-review {user's question} |
| Building a coaching program | /sales-coaching {user's question} |
| General CRM/tool integration (Zapier, webhooks) | /sales-integration {user's question} |
Otherwise, answer directly below.
Step 3 — KaraX platform reference
Read references/platform-guide.md for the full platform reference — capabilities, pricing, integrations, data model, limitations.
Answer the user's question using only the relevant section. Don't dump the full reference.
Step 4 — Actionable guidance
You no longer need the platform guide — focus on the user's specific situation.
Setup priorities:
- Sign up at karax.ai — Starter is free (25 AI chats/day, 5 meetings at 30 min max)
- Install the Chrome extension, desktop app, or mobile app
- Connect meeting platforms (Zoom, Google Meet, Teams)
- Connect key integrations (CRM, Notion, Slack, Gmail) — 800+ available on Pro+
- For CRM auto-updates, upgrade to Business ($39.99/mo) for CRM + workflow builder
Comparison quick guide:
- KaraX vs Otter → Otter has deeper transcription accuracy and real-time collaboration; KaraX adds multi-LLM chat and workflow automation beyond meetings
- KaraX vs Fathom → Fathom has a more generous free tier (unlimited recordings) and a public API; KaraX adds AI chat workspace and agentic automation
- KaraX vs Fireflies → Fireflies has GraphQL API, AskFred analytics, and deeper conversation search; KaraX adds multi-LLM chat and 800+ native integrations
If you discover a gotcha or tip not covered in references/learnings.md, append it there.
Gotchas
Best-effort from research — review these, especially items about plan-gated features.
- Starter plan has 7-day data retention. Meeting transcripts and chat history auto-delete after 7 days on the free plan. Export anything important before then.
- 30-minute meeting cap on Starter. Free plan limits individual meetings to 30 minutes. Pro extends to 8 hours/day, Business to 16 hours/day.
- Only 4 app integrations on Starter. The "800+ integrations" claim applies to Pro and above. Starter gets 4 apps only.
- No public developer API. No developer portal, no published REST/GraphQL endpoints, no SDK, no MCP server. Note: the Business plan's workflow builder does include "Advanced + Webhooks" (re-verified 2026-06-13), but KaraX publishes no webhook event/payload/signing docs, so it is a workflow-builder feature rather than a documented developer webhook surface. All other automation goes through the platform's own agentic AI interface.
- CRM + workflow builder require Business ($39.99/mo). Salesforce/HubSpot CRM integration and the workflow builder are not available on Pro.
- 25 AI chats/day on Starter. Daily chat limit resets, but can be restrictive for heavy users.
- Niche platform with limited community. Few G2/Capterra reviews, no Stack Overflow presence, no community forum — troubleshooting resources are sparse.
Related skills
/sales-note-taker— Compare all AI note-takers, select the right one for your team, or plan an API integration pipeline/sales-fathom— Fathom platform help — free-tier leader with CRM sync and API/sales-fireflies— Fireflies.ai platform help — GraphQL API, AskFred, conversation search/sales-call-review— Review a specific call for coaching/sales-do— Not sure which skill to use? The router matches any sales objective to the right skill. Install:npx skills add sales-skills/sales --skill sales-do
Examples
Example 1: Setting up KaraX for meeting transcription
User says: "I want to use KaraX to transcribe my Zoom sales calls and auto-create tasks in ClickUp." Skill does:
- Walks through signing up and connecting Zoom in the OneChat workspace
- Explains meeting transcription captures live notes with action items
- Shows how to connect ClickUp as an integration (Pro+ required for 800+ apps)
- Demonstrates using the agentic AI to auto-convert action items to ClickUp tasks
- Notes the 30-min meeting cap on Starter — recommend Pro for full sales calls Result: User is set up for Zoom transcription with task automation.
Example 2: KaraX workflow automating CRM updates
User says: "Can KaraX automatically update Salesforce after my meetings?" Skill does:
- Confirms CRM integration requires the Business plan ($39.99/mo)
- Explains that KaraX uses agentic AI to extract decisions and action items and push to Salesforce
- Notes that Pro plan has 800+ integrations but CRM-specific automation needs Business
- Compares to Fathom (API + webhook CRM sync) and Fireflies (GraphQL + CRM) for developer-oriented alternatives Result: Clear path to CRM integration with plan requirements.
Example 3: Meeting data disappearing after a week
User says: "My KaraX meeting transcripts vanish after a few days. What's happening?" Skill does:
- Identifies the 7-day data retention limit on the Starter (free) plan
- Recommends upgrading to Pro ($14.99/mo) or Business ($39.99/mo) for unlimited retention
- Suggests exporting critical transcripts before the 7-day window closes
- Notes that Pro is $14.99/mo annual and includes unlimited data retention Result: User understands the retention limit and options to resolve it.
Troubleshooting
Meeting transcripts disappearing
Symptom: Transcripts and chat history auto-delete after approximately 7 days Cause: Starter (free) plan has a 7-day data retention limit Solution: Upgrade to Pro ($14.99/mo annual) or Business ($39.99/mo) for unlimited retention. As a workaround, export transcripts manually before the 7-day window.
Workflow automation not triggering
Symptom: AI workflow described in OneChat doesn't execute across connected tools Cause: Starter plan limits workflows to 3 tools per workflow. Integration count is also limited to 4 apps on Starter. Solution: Verify you're on Pro (5 tools/workflow, 800+ apps) or Business (8 tools/workflow + workflow builder). Check that the target integration is connected and authorized in settings.
Meeting recording hitting 30-minute cap
Symptom: Meeting transcription stops at 30 minutes Cause: Starter plan caps individual meetings at 30 minutes Solution: Upgrade to Pro (8 hours/day meeting capacity) or Business (16 hours/day). Enterprise offers custom limits.