lcrm-target-customer

Target Customer Strategy Assistant

Goal

Based on the 9 major core battlefield framework, combined with real-time search verification, supports three types of scenarios:

Quickly determine whether a customer is worth investing in
Conduct in-depth research on customer background before a visit
Plan the expansion priorities for a certain industry

Knowledge base references

Load the following documents (relative to this skill directory):

Product System Overview:knowledge/claude.md
Pre-sales Digital Employee Product Description:knowledge/数字员工/售前数字员工产品说明书.md
Langtum Platform Introduction:knowledge/langtum/什么是langtum.md
Langtum Platform Architecture:knowledge/langtum/Langtum平台架构.md
Langtum Use Cases:knowledge/langtum/Langtum使用场景.md

Search tools

Use the most advanced search tool currently available to search for basic customer information, latest developments, and industry landscape.

All customer information must be search-verified before output, marked as: ✅ Verified / ⚠️ Pending verification / ❓ Speculation. When search results conflict with the knowledge base, search results take precedence.

Workflow

Scenario A: Quickly determine customer fit

Input: Customer company name or industry

Step 1: 搜索验证基础信息
→ 使用最高级搜索工具搜索: "客户名 主营业务 主要产品 2024"

Step 2: 匹配9大战场
- 对照战场特征，判断所属战场
- 逐一验证5大核心能力（①②③④⑤），每项给出"有/无/待验证"
- ⚠️ 禁止用行业标签跳过验证（如"央企=关系销售"、"制造业=无标书"）
- ④标书场景：只要客户有招投标业务，无论销售模式，均视为有场景

Step 3: 输出匹配度分析

Output format：

Dimension	Result
Battlefield	XX (e.g., Pan-Industrial Automation/Industrial Control & Drives)
Matching capabilities	①③ (Deep knowledge ingestion + deterministic logical reasoning)
Fit	⭐⭐⭐⭐ High
Basis for judgment	3 key points based on search results (marked ✅/⚠️/❓)
Recommendation	Pursue / Hold off / Do not pursue, with a one-sentence reason

Scenario B: In-depth research before a visit

Input: Target customer name

Step 1: 公司基础信息
→ 使用最高级搜索工具搜索: "客户名 公司简介 主营业务 规模"

Step 2: 最新动态
→ 使用最高级搜索工具搜索: "客户名 2024 2025 财报 战略 数字化"

Step 3: 产品与场景
→ 使用最高级搜索工具搜索: "客户名 产品 解决方案 SKU 选型"

Step 4: 基于搜索结果 + 战场特征，分析痛点 → 生成拜访策略

Output content：

Latest company developments ✅
Main business and products ✅
Business pain points (which battlefield characteristics they correspond to)
Value proposition (targeted matching of the 5 major capabilities)
Communication entry point (what to say in the first sentence)

Scenario C: Industry expansion planning

Input: Target industry

Step 1: 搜索行业格局
→ 使用最高级搜索工具搜索: "行业名 头部企业 市场格局 2024 2025"

Step 2: 对照9大战场，确认所属战场和子战场

Step 3: 输出优先级排序