Operational Readiness Due Diligence
Use When
- A plan must demonstrate that its operating model can work in a named country or market.
- Banking, tax, licences, payroll, FX, compliance, logistics, privacy, public-sector interface, or local-partner assumptions affect viability.
- A plan needs one cross-section readiness matrix before operations, financial projections, risk, or investor review is finalised.
Do Not Use When
- The request is only to draft the operations, financial-projections, or risk section; route to that section skill and add this route when cross-section readiness is material.
- The work contains current legal, tax, payroll, regulatory, privacy, banking, or FX claims but has not been routed to Digital Research and Chwezi Accounting Doctrine where applicable.
Required Inputs
| Artefact |
Source/provider |
Required? |
If absent |
| Country, operating sites, business model, transaction flows, currencies, regulated activities, and launch decision |
Client intake and approved plan brief |
Yes |
Stop and return the missing context questions |
| Staffing model, payroll assumptions, vendors, logistics paths, data flows, and technology architecture |
Management evidence, discovery, or approved assumptions |
Yes |
Mark the affected point NOT_ASSESSED |
| Tax, licensing, privacy, banking, FX, and compliance evidence |
Digital Research source register, Chwezi doctrine, and qualified reviewers |
Conditional but required for final claims |
Keep the claim qualified and block certification |
| Integrated model, risk register, milestones, and funding/use-of-funds logic |
Plan owners and finance model |
Yes for release |
Return contradictions to the owning section |
Outputs
| Artefact |
Consumer |
Acceptance condition |
| Ten-point operational-readiness matrix |
Plan owner, investor/lender reviewer, and section owners |
Each point has status, evidence, owner, next action, timing, and consequence |
| Banking, tax, licensing, payroll, FX, and compliance action register |
Operations and finance owners |
Current claims are source-linked; planning assumptions have a review date and sensitivity |
| Vendor/data/stakeholder/partnership readiness map |
Operations, risk, technology, and governance owners |
Dependencies, service expectations, decision rights, and fallback paths are explicit |
| Cross-section reconciliation note |
Orchestrator and release reviewer |
Operations, model, risk, timeline, funding ask, and assumptions agree or remain blocked |
Evidence Produced
| Evidence |
Format |
Acceptance condition |
| Readiness matrix and evidence register |
Markdown or structured project record |
A reviewer can reproduce each status without treating a generic statement as proof |
| Assumption and sensitivity log |
Model/workpaper |
Currency, payroll loading, payment costs, compliance timing, and logistics effects are visible |
| Blocker and handoff log |
Stage register or release bundle |
Every missing or failed point has an owner, consequence, recovery action, and restart condition |
Workflow
- Freeze the jurisdiction, launch scope, business model, transaction flows, and decision audience. Do not start with a generic country checklist.
- Translate the ten readiness points into observable tests:
- banking: account, rails, limits, settlement, multi-currency, integration, reconciliation, and fallback;
- tax: entity activity, tax classification, indirect-tax treatment, invoicing, filing surface, and reviewer route;
- licensing: regulated activity, responsible authority, approval dependency, lead time, and launch hold point;
- payroll: employee/contractor model, fully loaded cost, statutory source dependency, leave/termination exposure, and payment route;
- FX: billing currency, cost currency, exposure, pricing/reset mechanism, cash buffers, and sensitivity;
- compliance calendar: registration, filing, renewal, reporting, data, insurance, and contract milestones with owners;
- logistics: suppliers, last-mile route, service levels, lead times, failure handling, and alternate source;
- data protection: data classes, residency/transfer, security controls, retention, processor chain, incident route, and reviewer;
- government interface: policy-monitoring owner, legitimate engagement channels, escalation, and conflict safeguards;
- local partnerships: role, evidence of standing, due diligence, incentives, deliverables, and exit or substitution path.
- Classify every item as
verified, context-bound, planning-assumption, partial, or NOT_ASSESSED. A user-provided framework is a hypothesis source, not proof of a current rule.
- Route current legal, tax, licensing, privacy, payroll, FX, and banking claims to Digital Research source evaluation and verification. Route money-flow, payroll, tax, banking, FX, and reporting treatment to Chwezi Accounting Doctrine and the required professional reviewer. Never hardcode a rate, deadline, exemption, or regulator outcome in this skill.
- Test the consequence of each gap in the operating model, cash flow, margin, runway, schedule, risk register, and funding ask. Add a downside case where the gap can delay launch, increase cost, or reduce collections.
- Reconcile the matrix with
08-operations-plan, 10-financial-projections, 12-risk-analysis, implementation timing, and funding/use-of-funds. Return contradictions to the owning skill; do not silently choose the most favourable value.
- Run a compact red-team: ask what would stop launch, freeze cash, invalidate a proposal, create an employee liability, expose customer data, or make a local partner unusable. Record the smallest evidence or experiment that would retire each blocker.
- Release only when every material point is evidenced or explicitly accepted as a dated, owned, risk-bearing assumption. Otherwise keep the plan's readiness state blocked or
NOT_ASSESSED.
Decision Rules
| Finding |
Action |
Failure or risk avoided |
| A point is described generically, such as “open a corporate account” |
Specify the operational requirement, evidence, owner, and fallback |
Hidden transaction or settlement bottleneck |
| A current statutory or regulatory claim lacks a usable source entry |
Quarantine it, narrow the wording, and assign a reviewer |
False compliance or stale planning |
| A gap affects launch, cash, margin, data, or legal exposure |
Add a hold point, downside case, owner, and recovery action |
Optimistic plan that cannot execute |
| A local partner or vendor is named without role or evidence |
Treat it as an unconfirmed dependency and define substitution criteria |
Name-dropping and single-counterparty failure |
| Readiness improves but control, cash, privacy, or delivery quality worsens |
Reject or revise the experiment and restore the safe baseline |
Local optimisation |
Quality Standards
- The matrix is country- and business-model-specific; it does not substitute for legal, tax, banking, privacy, or professional advice.
- Banking, tax, licensing, payroll, FX, and privacy entries state scope, source status, reviewer, review date, uncertainty, and decision consequence.
- Fully loaded payroll includes employer costs and contract/termination exposure without inventing statutory values.
- FX treatment connects price, settlement, cost currency, cash timing, and sensitivity to the model.
- The compliance calendar names owners and triggers; it is not a list of vague “ongoing” tasks.
- Vendor, data, government, and partnership assumptions have evidence, fallback, and exit logic.
- No plan is called bankable, investor-ready, or achievable while a material readiness blocker is unassessed.
Capability Contract
Read, search, calculate, and draft within the authorised workspace. This skill is read-only for audit and review by default. It must not open accounts, register taxes, obtain licences, hire staff, sign vendors, lobby officials, certify compliance, submit a plan, or change approved model assumptions without explicit authority and qualified review.
Degraded Mode
If country, source, model, reviewer, or vendor evidence is unavailable, produce only the supported matrix, return a qualified result, mark the affected item NOT_ASSESSED, state the exact evidence needed, and keep release blocked where the point is material. Never convert a missing check into a pass.
Anti-Patterns
- Generic “local compliance” language. Fix: name the activity, authority, evidence, owner, and hold point.
- Base salary-only budgeting. Fix: show the loaded cost and source-dependent statutory fields.
- One exchange-rate assumption with no exposure logic. Fix: show currencies, observation date/source, reset rule, buffer, and sensitivity.
- Naming a bank, vendor, regulator, or adviser as proof. Fix: record the operational requirement and corroborating evidence.
- Treating a calendar or stakeholder list as control. Fix: add owner, trigger, evidence, escalation, and review cadence.
Worked Example
For a proposed health-data platform in a new country, the plan may say that banking, privacy approval, a hosting route, and a local implementation partner are required. Until current authority evidence, data-flow review, partner due diligence, and a cash/timeline impact are recorded, each item remains NOT_ASSESSED; the model carries a launch hold point and the funding ask does not assume early revenue.
References
- Uganda formalisation and lender-document checklist — read when a Ugandan plan must show registration, tax, NSSF, licensing, sector approvals, record-keeping and lender documents; all fees and thresholds are checks to verify.
skills/pipeline/08-operations-plan/SKILL.md
skills/pipeline/10-financial-projections/SKILL.md
skills/pipeline/12-risk-analysis/SKILL.md
skills/meta-strategy/meta-due-diligence/SKILL.md
- Digital Research Engine:
source-evaluation, source-verification, and docs/continuous-improvement/kaizen-currentness-gate.md
- Chwezi Accounting Doctrine:
tax-statutory-source-register-and-country-packs, payroll-and-statutory-postings-east-africa, fx-management-and-hedging, and bank-and-mobile-money-reconciliation