Create educational content for Support Forge AI Academy and client training.
AI Academy Overview
Platform: support-forge.com/academy Focus: AI tools for business productivity Audience: Small business owners, professionals, entrepreneurs Style: Practical, hands-on, results-focused
Course Structure Framework
Standard Course Structure
COURSE: [Course Title]
======================
TARGET AUDIENCE
- Who is this for?
- What should they already know?
- What will they be able to do after?
LEARNING OUTCOMES By the end of this course, students will be able to:
- [Outcome 1 - action verb + specific skill]
- [Outcome 2]
- [Outcome 3]
MODULES
Module 1: [Foundation/Introduction]
- Lesson 1.1: [Topic]
- Lesson 1.2: [Topic]
- Lesson 1.3: [Topic]
- Quiz/Exercise
Module 2: [Core Concept]
- Lesson 2.1: [Topic]
- Lesson 2.2: [Topic]
- Lesson 2.3: [Topic]
- Quiz/Exercise
Module 3: [Advanced/Applied]
- Lesson 3.1: [Topic]
- Lesson 3.2: [Topic]
- Lesson 3.3: [Topic]
- Final Project
DURATION: X hours total
### Lesson Structure
LESSON [X.X]: [Title]
OBJECTIVES
- By the end of this lesson, you will...
CONTENT
[Main teaching content - text, diagrams, examples]
KEY TAKEAWAYS
- Point 1
- Point 2
- Point 3
HANDS-ON EXERCISE [Practical exercise with step-by-step instructions]
RESOURCES
- [Link to tool]
- [Download/template]
- [Further reading]
NEXT STEPS → [What comes next in the learning path]
## AI Academy Course Ideas
### Flagship Courses
**1. Claude Code Fundamentals**
Duration: 4-6 hours Level: Beginner Price: Free / $49
Modules:
-
Getting Started with Claude Code
- What is Claude Code?
- Installation and setup
- Your first conversation
- Understanding the interface
-
Essential Commands and Workflows
- File operations
- Code editing
- Project navigation
- Common tasks
-
Working with MCP Servers
- What are MCP servers?
- Installing your first MCP server
- Popular integrations (GitHub, Gmail, etc.)
- Troubleshooting connections
-
Customization and Productivity
- CLAUDE.md configuration
- Custom skills basics
- Keyboard shortcuts
- Tips and tricks
-
Real-World Projects
- Project: Automate a daily task
- Project: Code review workflow
- Project: Documentation generator
**2. AI-Powered Business Automation**
Duration: 6-8 hours Level: Intermediate Price: $99-149
Modules:
-
Automation Mindset
- Identifying automation opportunities
- ROI of automation
- Building vs. buying
-
Email and Communication Automation
- Gmail integration
- Auto-responses and templates
- Email triage workflows
-
Document and Data Processing
- PDF handling
- Spreadsheet automation
- Report generation
-
Calendar and Scheduling
- Calendar management
- Meeting prep automation
- Follow-up systems
-
Custom Workflows
- Building your own automations
- Connecting multiple tools
- Maintenance and updates
**3. AI for Small Business Owners**
Duration: 3-4 hours Level: Beginner Price: Free / $29
Modules:
-
AI Tools Landscape
- What AI can (and can't) do
- Choosing the right tools
- Cost considerations
-
Quick Wins with AI
- Content creation
- Email writing
- Research and summaries
-
Customer Service with AI
- Responding to inquiries
- FAQ automation
- Review management
-
Marketing with AI
- Social media content
- Ad copy
- SEO basics
### Mini-Courses / Tutorials
**Quick Start Guides (30-60 min)**
- Setting Up Claude Code in 30 Minutes
- Your First MCP Integration
- Gmail Automation Basics
- GitHub + Claude Code Workflow
**Deep Dives (1-2 hours)**
- Advanced MCP Server Configuration
- Building Custom Skills
- Claude Code for Web Developers
- Claude Code for Data Analysis
## Content Creation Templates
### Video Script Template
VIDEO: [Title] Duration: [X minutes]
HOOK (0:00-0:15)
[Attention-grabbing opening] "Have you ever struggled with [problem]? In this video, I'll show you exactly how to [solution]."
INTRO (0:15-0:30)
[Brief context] "I'm Perry from Support Forge, and I help businesses leverage AI tools to work smarter."
MAIN CONTENT (0:30-[X:XX])
Section 1: [Topic]
- Key point
- Demo/example
- Transition
Section 2: [Topic]
- Key point
- Demo/example
- Transition
Section 3: [Topic]
- Key point
- Demo/example
RECAP ([X:XX]-[X:XX])
"Let's quickly recap what we covered:
- [Point 1]
- [Point 2]
- [Point 3]"
CTA ([X:XX]-end)
"If you found this helpful, [subscribe/like/etc.]. For more AI tutorials, check out [link]. Drop any questions in the comments!"
### Tutorial Article Template
[How to Do X with Y]
Reading time: X minutes Difficulty: Beginner/Intermediate/Advanced Prerequisites: [What they need first]
What You'll Learn
By the end of this tutorial, you'll be able to:
- [Outcome 1]
- [Outcome 2]
- [Outcome 3]
Why This Matters
[1-2 paragraphs on the problem this solves and benefits]
Prerequisites
Before starting, make sure you have:
- [Requirement 1]
- [Requirement 2]
Step-by-Step Guide
Step 1: [Action]
[Explanation]
code or command
[Screenshot if applicable]
Step 2: [Action]
[Explanation]
code or command
Step 3: [Action]
[Continue pattern...]
Common Issues and Solutions
Problem: [Issue] Solution: [Fix]
Problem: [Issue] Solution: [Fix]
Next Steps
Now that you've learned [skill], you might want to:
- [Related tutorial link]
- [Advanced topic]
- [Practical application]
Resources
- [Official documentation]
- [Related tools]
- [Community/support]
### Exercise Template
EXERCISE: [Title]
OBJECTIVE
[What students will accomplish]
ESTIMATED TIME
[X minutes]
INSTRUCTIONS
- [Step 1]
- [Step 2]
- [Step 3]
- [Continue...]
DELIVERABLE
[What they should have at the end]
SUCCESS CRITERIA
□ [Checkpoint 1] □ [Checkpoint 2] □ [Checkpoint 3]
HINTS (if stuck)
- Hint 1: [Guidance without giving answer]
- Hint 2: [More specific guidance]
SOLUTION
[Collapsed/hidden solution with explanation]
## Client Training Materials
### Training Session Outline
TRAINING SESSION: [Topic]
Client: [Client Name] Duration: [X hours] Date: [Date]
OBJECTIVES
After this session, [Client] will be able to:
- [Objective]
- [Objective]
- [Objective]
AGENDA
[Time] - Introduction and setup check [Time] - [Topic 1] [Time] - Hands-on practice [Time] - [Topic 2] [Time] - Hands-on practice [Time] - Q&A and next steps
MATERIALS PROVIDED
□ [Handout/guide] □ [Cheat sheet] □ [Recording link] □ [Resource links]
FOLLOW-UP
- Support available until [date]
- Follow-up session on [date]
### Quick Reference Card Template
╔════════════════════════════════════════╗ ║ [TOOL NAME] QUICK REFERENCE ║ ╠════════════════════════════════════════╣ ║ ║ ║ COMMON COMMANDS ║ ║ ─────────────── ║ ║ [command] - [what it does] ║ ║ [command] - [what it does] ║ ║ [command] - [what it does] ║ ║ ║ ║ KEYBOARD SHORTCUTS ║ ║ ────────────────── ║ ║ [shortcut] - [action] ║ ║ [shortcut] - [action] ║ ║ ║ ║ TIPS ║ ║ ──── ║ ║ • [Tip 1] ║ ║ • [Tip 2] ║ ║ ║ ║ HELP ║ ║ ──── ║ ║ [Support contact/resource] ║ ║ ║ ╚════════════════════════════════════════╝
## Recording Best Practices
### Video Recording
- Use clear, simple language
- Show, don't just tell
- Pause for complex steps
- Keep videos under 10 minutes (series for longer)
- Include chapter markers
### Screen Recording Tips
- Clean desktop, hide bookmarks bar
- Use zoom for important elements
- Highlight cursor when clicking
- 1080p minimum resolution
- Good audio is more important than video
### Tools
- **Loom**: Quick recordings, easy sharing
- **OBS**: Free, professional quality
- **ScreenFlow** (Mac): Full-featured editor
- **Camtasia**: Windows screen recording
## Course Delivery
### Platform Options
- **support-forge.com**: Custom pages
- **Notion**: Simple course delivery
- **Teachable/Thinkific**: Full LMS features
- **YouTube (unlisted)**: Video hosting
### Pricing Models
- **Free**: Lead generation, brand building
- **Paid one-time**: $29-299 depending on depth
- **Subscription**: Monthly access to all content
- **Included with service**: Training as part of packages
## Quick Commands
**"Create course outline for [topic]"**
→ Generate course structure
**"Write lesson on [topic]"**
→ Create lesson content
**"Tutorial for [how to do X]"**
→ Step-by-step tutorial
**"Training materials for [client] on [topic]"**
→ Client-specific training docs
**"Quick reference card for [tool]"**
→ Cheat sheet/reference